Manager, CS District Management

Job Description - Manager, CS District Management (MER0002UP7)

Description

Key points and objectives of the position

• The Customer Service interface between MPC and retailers.

• To agree on the targets and action plans with retailers and are responsible for the target achievement

• To assign MPC experts according to retailers’ action plan.

Description of tasks 

Ø Retail Business planning and controlling

Ø Implement and execute CS strategy projects

Ø Steer and support CS relevant measures

Ø Consulting, supporting and monitoring of dealers in achieving targets

• Market Support

Ø Formulation of marketing measures and activities

Ø Implementation and support of marketing measures at retail

Ø Gathering of market requirements and information

Qualifications

Experience

• Minimum 5 years working experience in automotive industry. Technical background is a plus.

• Familiar with computer or programing skill.

• Fluent English and Chinese in both written and oral communication.

Personal Skills

• Excellent communication & interpersonal skills

• Ability to work independently

• Proactive & be able to apply the necessary initiative where required

• Result orientation and is willing to take challenges and drive changes