3 empleos en Medtronic

Customer Insights Analyst

Medtronic

Hoy

Trabajo visto

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Descripción Del Trabajo

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
**A Day in the Life**
En Medtronic, estamos construyendo un Centro de Excelencia en Digital, Experiencia del Cliente e Innovación para acelerar la transformación de nuestro negocio en la región LATAM. Buscamos profesionales que quieran generar un impacto real combinando estrategia, datos, tecnología y ejecución para mejorar la experiencia del cliente, impulsar la eficiencia operativa y desbloquear nuevas oportunidades de crecimiento. Si te motiva trabajar en entornos multiculturales, dinámicos y orientados a resultados, esta es tu oportunidad de formar parte de una transformación con impacto tangible en el ecosistema de la salud.
Como Customer Insights Analyst, desempeñarás un papel clave en el análisis de métricas de clientes como NPS, churn y LTV, generando insights accionables que mejoren la retención, fortalezcan la lealtad de los clientes e impulsen un crecimiento sostenible de los ingresos. La posición se desarrollará bajo un modelo de trabajo flexible, con presencia en nuestra oficina.
**Las responsabilidades pueden incluir las siguientes y otras que puedan ser asignadas:**
+ Consolidar e integrar datos de clientes provenientes de múltiples fuentes, garantizando la calidad, consistencia y gobernanza de los datos.
+ Analizar el comportamiento de los clientes, los factores que impulsan la satisfacción y las causas raíz de la deserción (churn) mediante métodos de investigación cuantitativos y cualitativos.
+ Realizar segmentación de clientes, análisis de correlación y análisis de retroalimentación para generar insights accionables.
+ Monitorear y reportar indicadores clave de experiencia del cliente (KPIs), incluyendo NPS, churn, retención, LTV y tiempo de resolución.
+ Desarrollar y mantener dashboards ejecutivos y operativos para apoyar el seguimiento del desempeño y la toma de decisiones.
+ Gestionar y fortalecer programas de Voz del Cliente (VoC), transformando los comentarios de los clientes en oportunidades de mejora medibles.
+ Convertir datos complejos en recomendaciones de negocio claras y presentaciones impactantes para las partes interesadas.
+ Apoyar la toma de decisiones estratégicas mediante la priorización de iniciativas según su impacto y viabilidad.
+ Diseñar, ejecutar y evaluar pruebas A/B e iniciativas de mejora del customer journey para medir resultados de experiencia del cliente.
+ Colaborar de manera transversal con los equipos de Producto, Marketing, Operaciones y Tecnología para impulsar decisiones centradas en el cliente a través del análisis de datos.
**Conocimientos y experiencia requeridos**
+ Título universitario completo.
+ Dominio fluido del español, tanto oral como escrito.
+ Nivel avanzado de inglés.
+ Sólidas habilidades de análisis de datos, incluyendo Excel/Google Sheets avanzado, SQL y herramientas de BI como Power BI o Tableau.
+ Conocimiento sólido de métricas de Experiencia del Cliente (CX), incluyendo NPS, CSAT, CES, churn, retención y valor del ciclo de vida del cliente (LTV).
+ Conocimientos de conceptos estadísticos y técnicas de análisis cuantitativo para identificar tendencias, patrones y oportunidades de negocio.
+ Experiencia con programas de Voz del Cliente (VoC), encuestas de clientes y herramientas de gestión de feedback.
**Calificaciones deseables**
Experiencia con **Python o R** para análisis avanzados y automatización y conocimiento de herramientas de análisis de texto, análisis de sentimiento y categorización de comentarios de clientes son deseables.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

**Recruitment Fraud Alert**
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at .

**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
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Quality Systems Specialist / Argentina

Medtronic

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
**A Day in the Life**
Somos líderes en tecnología y soluciones médicas impulsados por una misión, con un legado de integridad e innovación. Trabaja con nosotros para incentivar una mejor atención al paciente y colabora con toda la industria para que la asistencia sanitaria sea más asequible y accesible. Forma parte de una comunidad de expertos comprometidos con garantizar una asistencia sanitaria de calidad y asequible en todo el mundo.
Venga a fortalecer sus habilidades especializadas y a mejorar su experiencia. Le apoyaremos con la formación, la tutoría, la orientación y las redes que necesita para avanzar, y le capacitaremos para que trabaje de la manera que más le convenga. Juntos, podemos afrontar los retos que cambiarán el panorama de la asistencia sanitaria. Únase a nosotros para desarrollar una carrera que cambia vidas. El puesto estará ubicado en Marcos Sastre, Buenos Aires | Argentina en un modelo híbrido.
**Las responsabilidades pueden incluir las siguientes y se pueden asignar otras tareas:**
+ Supervisa el desarrollo y mantenimiento de programas, sistemas, procesos y procedimientos de calidad que garanticen el cumplimiento de las políticas y que el desempeño y la calidad de los servicios se ajusten a las normas y directrices internas y externas establecidas.
+ Aporta su experiencia y orientación en la interpretación de políticas, normativas regulatorias y/o gubernamentales, y reglamentos internos para garantizar el cumplimiento.
+ Trabaja directamente con las entidades operativas para supervisar de manera continua los análisis de procesos, con el fin de hacer cumplir los requisitos y cumplir con las regulaciones.
+ Lidera la preparación de auditorías e inspecciones, la resolución de los hallazgos de auditorías e inspecciones, y actúa como enlace con los grupos de auditoría y los inspectores durante todas las etapas de las auditorías.
+ Elabora informes y/o la documentación necesaria (por ejemplo, acciones correctivas y preventivas) y los entrega a las partes interesadas pertinentes, tanto internas como externas.
+ Coordina las solicitudes legales en apoyo de investigaciones gubernamentales o litigios.
+ Garantiza que los programas y políticas de aseguramiento de la calidad se mantengan y modifiquen periódicamente.
+ Facilita la aplicación de estándares uniformes en todo el mundo y permite el intercambio de mejores prácticas, fomentando así el cumplimiento de la misión de la empresa a nivel global.
**Conocimientos y experiencia requeridos:**
+ Carrera universitaria en un área relacionada con salud, tales como Químico Farmacéutico, Farmacia, Bioquímica, Ciencias Biomédicas, Ingeniería Biomédica, Ingeniería u otras disciplinas afines.
+ Al menos dos años de experiencia en participando en auditorías internas, externas e inspecciones regulatorias, incluyendo preparación, seguimiento y cierre de hallazgos
+ Conocimiento de los requisitos regulatorios del sector salud en Chile, particularmente aquellos aplicables por el Instituto de Salud Pública (ISP).
+ Conocimiento de estándares y marcos de calidad tales como ISO 13485, Good Distribution Practices (GDP) u otros sistemas de gestión de calidad aplicables
+ Experiencia apoyando procesos de calidad dentro de entornos de distribución, almacén, logística o cadena e suministro es altamente deseable.
+ Ingles Avanzado (capacidad para interactuar con equipos globales de forma oral y escrita)
+ **Ubicación de la vacante:** Marcos Sastre 1990 | General Pacheco | B1610ERA | Buenos Aires | Argentina
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

**Recruitment Fraud Alert**
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at .

**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
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Innovation Analyst

Medtronic

Publicado hace 5 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
**A Day in the Life**
We're a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.
This role translates business challenges into data-driven insights, develops structured business cases, supports risk-return assessment and ensures innovation initiatives are prioritized, measured and governed with discipline. The Innovation Specialist enables informed investment decisions and reinforces the financial and strategic impact of the Latam Innovation portfolio.
Come strengthen your specialized skills and enhance your expertise. We'll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that's best for you. Together, we can confront the challenges that will change the face of healthcare. Join us for a career that changes lives. The position will be located at LATAM in a hybrid model.
**Responsibilities may include the following and other duties may be assigned:**
+ Support the execution of innovation initiatives, including innovation challenges, workshops, discovery sessions, bootcamps, intrapreneurship programs, and project follow-up activities
+ Provide methodological support to project teams in the use of innovation tools, frameworks, and templates
+ Track initiatives, milestones, owners, risks, progress, and expected outcomes
+ Support the preparation of presentations, reports, dashboards, meeting minutes, and executive materials
+ Assist in the initial structuring of opportunities through problem statements, hypotheses, experimentation plans, project briefs, and initial inputs for business cases
+ Support the execution and monitoring of innovation POCs, MVPs, and pilot projects
+ Support ecosystem scouting and mapping activities, including startups, universities, innovation hubs, technology partners, and healthtech solutions
+ Contribute to the development of an innovation culture through support in communications, storytelling, knowledge management, and engagement activities
**Required Knowledge and Experience:**
+ Two years of experience in project management, business analysis, innovation, digital transformation, consulting, startups, product development
+ Strong organizational, follow-up, and documentation skills
+ Ability to coordinate multiple activities and stakeholders in a dynamic regional environment
+ Basic knowledge of innovation methodologies such as Design Thinking, Lean Startup, Agile, Discovery, MVPs, or project management
+ Analytical thinking and the ability to structure information clearly
+ Strong communication skills and the ability to collaborate effectively with cross-functional teams
+ Fluent Spanish. Intermediate to advanced English
+ Experience building business cases, ROI analysis or feasibility frameworks; Measurable ROI or cost impact from supported initiatives; Familiarity with innovation methodologies (Design Thinking, Lean Startup) and Proficiency with analytical and dashboarding tools (Excel, BI platforms) is advantageous
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

**Recruitment Fraud Alert**
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at .

**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
¿Este trabajo es un acierto o un fracaso?
Postúlese Ahora