167 Ofertas de Customer Experience Analyst, Support Operations Latam en Buenos Aires

About the Company:

World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.

This opportunity would be with Tools for Humanity.

About the Role:

• Investigate, troubleshoot and resolve customer issues across multiple channels, including ticketing and social media.

• Communicate effectively and empathetically with internal and external stakeholders.

• Be the escalation point for complex user issues and work with product and engineering teams to resolve bugs and incidents.

• Collaborate with our BPO partners to resolve support incidents, escalations and ensure their work meets quality standards.

• Proactively drive impactful changes across workflows, policies, and tools by partnering with external support teams and cross-departmental teams.

About you:

• Spanish and English proficiency is required

• 5+ years of relevant support analyst experience for a technology company, start up, blockchain, crypto or similar industry

• Excellent written and verbal communication skills

• Experience working with Zendesk, Salesforce or another similar CRM platforms

• Organizational skills and the ability to track multiple projects

• Basic Excel/Sheets skills required

• The ability to wear multiple hats and work in a fast paced and changing environment

• Ability to work 5 days a week in the office

• Weekend availability required, along with flexibility to accommodate changing shift schedules

• Flexibility to travel up to 15% of the time

Overview

About Happy Mammoth: Happy Mammoth is a high-growth e-commerce company dedicated to empowering women’s health through natural, science-backed supplements focused on gut, digestive, and hormonal wellness. As a performance-driven company, we are passionate about making a meaningful, lasting impact on our customers' lives. You can learn more about us at

Before you dive deeper, please note the following key points:

• This is a fully remote contractor role, available full-time.
• The role requires availability during EU hours (GMT).

At Happy Mammoth, you can expect:

• A strong salary package.
• A welcoming and nurturing work environment, with colleagues from around the world.
• A fast-paced, dynamic, and non-corporate atmosphere where adaptability is key.
• The chance to be part of our exciting global expansion journey.
• Flexible working hours.
• Free access to courses, books and Masterminds.
• Opportunities for professional growth and development.

As a Data Analyst at Happy Mammoth, you’ll be at the heart of our data-driven efforts. Your insights will directly influence our strategies to optimize customer acquisition, retention, and lifetime value. In this role, you’ll dive into customer behavior, analyze marketing performance, and provide actionable insights that drive our direct-response and B2C marketing initiatives.

• Collect, analyze, and interpret data to uncover trends, patterns, and insights that inform our business strategies.
• Build, maintain, and automate dashboards and reports to track KPIs, including ROAS, CPA, conversion rates, CLTV, and customer retention metrics.
• Work closely with cross-functional teams, such as marketing, product, and finance, to provide data-driven insights that support campaign performance and strategic marketing decisions.
• Provide ad hoc analysis to address specific business questions.
• Ensure data quality and accuracy by regularly validating and cleansing datasets.
• Communicate findings effectively to both technical and non-technical stakeholders through reports, presentations, and storytelling.

• Proven experience in data analysis, preferably with a focus on e-commerce.
• Proficiency in SQL and Excel.
• Proven experience in data visualization tools (e.g. Looker Data Studio, Looker, Power BI or similar).
• Hands-on experience with cloud-based data warehouses and architectures (familiarity with Google BigQuery is a strong asset).
• Strong analytical skills and attention to detail.
• Effective communicator with the ability to convey complex data insights clearly.

• You have a genuine hunger for success in all parts of your life
• You thrive taking action, taking responsibility and getting things done before deadlines
• You’re able to self-manage based upon the overall scope and work required
• You’re able to diagnose and solve technical problems quickly
• You're able to work as part of a team and actively contribute to conversations
• A willingness to learn and grow with the business

CVs should be in English

En el #EquipoDespegar somos un grupo de grandes profesionales dedicados a crear las mejores experiencias para que los viajes enriquezcan la vida de las personas. Trabajamos en equipo, nos involucramos, no nos da miedo equivocarnos y siempre vamos por más.

#EquipoDespegar es crecer, desarrollarse, es proponerse un objetivo y no parar hasta alcanzarlo. Innovamos, creamos, aprendemos de los errores, y así, nos consolidamos como la plataforma de viajes más importante de Latinoamérica.

Resolvemos problemas complejos y desarrollamos nuevas soluciones de base tecnológica para estar a la vanguardia de la industria de viajes.

Tenemos un nuevo desafío para quienes :

-Son protagonistas de su desarrollo profesional y buscan potenciar al máximo su talento.

-Son centralizadores de información y aspiran a generar soluciones de alta calidad.

-Son pushers por naturaleza y se dedican a hacer que las cosas pasen.

-Son exigentes, competitivos, no se conforman con cumplir y buscan superarse constantemente.

• Colaborar en la elaboración y análisis de informes de resultados, presupuestos y proyecciones.
• Realizar análisis de tendencias y variaciones para proporcionar insights valiosos a la alta dirección.
• Mantener y actualizar tableros y presentaciones relevantes para la toma de decisiones estratégicas.
• Participar en la mejora continua de los procesos y herramientas del área de Control de Gestión.
• Colaborar con otros departamentos para asegurar la precisión de la información y conclusiones de los diferentes análisis realizados.

• Estudiantes avanzados o graduados de las carreras de Ingeniería Industrial, Actuario, Administración, Economía o carreras afines.
• Conocimientos avanzados en Microsoft Excel, con la capacidad de manejar grandes conjuntos de datos y realizar análisis complejos (Excluyente).
• Conocimientos intermedios en SQL para la extracción y manipulación de datos.
• Preferentemente experiencia o familiaridad con Power BI u otras herramientas de visualización de datos (Deseable).
• Conocimientos de estadística elemental (Excluyente).

Te Ofrecemos

Ser parte de una empresa experta en su industria.

Pertenecer a un equipo de profesionales apasionados por viajar en el mundo de la tecnología y hacer posible que otros viajen.

Integrar un equipo que utilice la tecnología como vía de innovación y resolución de oportunidades.

Desarrollar tu propia carrera en un mundo competitivo y desafiante.

Si quieres ser parte de un equipo único en el mercado, al que le gusta resolver, innovar y crear valor, ¡súmate!

¡Convierte a Despegar en tu próximo destino!

En Grupo Despegar estamos comprometidos con la generación de un ambiente laboral inclusivo en el cual la meritocracia y la igualdad de oportunidades son parte de todos nuestros procesos de gestión de talento, fomentando la diversidad como parte de nuestra cultura en constante evolución

Join to apply for the Data Analyst role at Cognizant . Get AI-powered advice on this job and more exclusive features.

• Write complex SQL queries to extract, transform, and load data from various sources (databases, APIs, etc.).


• Conduct exploratory data analysis (EDA) to identify trends, patterns, and anomalies.


• Create visualizations and reports to communicate data insights effectively.


• Debug and maintain Python scripts for data processing, analysis, and automation tasks.


• Write regular expressions (Regex) for data cleaning, validation, and extraction.

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our wellbeing programs. (Subject to change to a hybrid model with a client-based location)

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

• Education: Bachelor's degree in Computer Science, Data Science, Statistics, or a related field.


• Experience: 2+ years of experience in data analysis, data engineering, or a related field.


• Strong proficiency in Python (including libraries like Pandas, NumPy, Scikit-learn).


• Strong Python debugging skills.


• Advanced SQL skills (including writing complex queries, joins, subqueries, window functions).


• Proficiency in regular expressions (Regex).

• Excellent analytical and problem-solving skills.


• Strong communication and interpersonal skills.


• Ability to work independently and as part of a team.


• Good English level B2 or Above

• A career in one of the largest and fastest growing IT services providers worldwide.


• Ongoing support and funding with training and development plans.


• Opportunity to work for leading global companies.


• Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.


• A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Entry level

Full-time

Information Technology

IT Services and IT Consulting and Business Consulting and Services

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software.

We are looking for a talented Data Analyst to join our Business Intelligence team. The group is part of a larger Data Science team, informing all product decisions and creating models and infrastructure to improve efficiency, growth, and security. To do this, we use data from various sources and of varying quality.

WHAT YOU WILL DO:

• Apply your expertise in data mining, and data visualization to extract insights that can inform our business and product decisions
• Design, implement and describe to technical and non-technical stakeholders predictive and descriptive models of key business operations and outcomes
• Create and maintain visualizations including dashboards, reports, and alerts
• Work together with the product and/or market teams to identify the key metrics to measure the different aspects of the business.
• Identify and communicate data insights that improve the way we deliver consumer experience and meet business goals
• Source appropriate data to support the creation and implementation of product strategies
• Work across CS, Marketing and Product, help define retail customer segmentation and customer journey profiles

WHAT YOU WILL NEED:

• Bachelor’s/Master’s degree in STEM (Mathematics, Computer Science, Physics, Engineering, Economics) or equivalent experience
• Proficiency with probability and statistics, including hypothesis testing, simulations, ANOVA, and Bayesian statistics
• Proficiency in Python (or a similar data analytics scripting language) and SQL
• Proficiency with relational and non-relational database systems
• Proficiency in cloud platform development environments

NICE TO HAVE:

• Experience with Crypto
• Experience with Financial Reporting or Accounting
• Experience with R, C++, Java, or other programming/scripting languages
• 4+ years working in a similar role or function

COMPENSATION & PERKS

• Competitive full-time salary based on experience and meaningful equity in an industry-leading company
• This is a hybrid role based in our Palermo office, with a mandatory in-office presence four days per week.
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an exciting, emerging industry.
• Performance-based bonuses
• Apple equipment provided by the company
• Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.

You may contact our Data Protection Officer by email at Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

#LI-Hybrid

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This role requires working from our London office four days a week. Can you accommodate this hybrid schedule? * Select.

Novo Space is a vibrant startup developing high-performance, radiation-tolerant computers to support the growing need for autonomous systems, machine learning in space and other data-intensive processing technologies. The products we build together will be at the heart of future weather forecasting, geolocation, earth observation, and communication satellites, and will help humankind improve life on this planet and conquer other planets in our solar system.

Data Analyst

About the position: We are seeking a talented Data Analyst to support our growing operations and product development efforts through data-driven insights. The ideal candidate will leverage Power BI and Python to transform complex data into actionable intelligence that drives our mission forward.

Location: On-site. Buenos Aires, Argentina.

Key responsibilities:

• Create and maintain Power BI dashboards that provide meaningful insights into business operations and product performance
• Develop Python scripts to automate data processing, cleansing, and analysis workflows
• Extract, analyze, and interpret large datasets to identify patterns and trends
• Support engineering and business teams with data analysis for decision-making
• Implement data quality standards and processes to ensure integrity of analysis
• Document methodologies, processes, and results for knowledge sharing
• Collaborate with cross-functional teams to understand requirements and deliver solutions

REQUIRED education, work experience, knowledge/skills:

• Experience in data analysis, business intelligence, or similar role
• Bachelor's degree in a relevant field or equivalent practical experience
• Strong proficiency with Power BI, including DAX, Power Query, and data modeling
• Python programming experience, with emphasis on data analysis libraries (Pandas, NumPy, Matplotlib, Seaborn)
• Experience with SQL and relational databases
• Proven ability to translate complex data into clear, actionable insights
• Excellent communication skills, with the ability to present technical findings to non-technical audiences
• Strong analytical thinking and problem-solving abilities
• Attention to detail

REQUIRED minimum English level: Intermediate

DESIRABLE education, work experience, knowledge/skills:

• Experience with additional BI tools (Tableau, Looker, etc.)
• Knowledge of statistical analysis and methods
• Experience with version control systems

What we offer:

Permanent position

Flexible working hours

OSDE

Equity compensation

Paid week off between Christmas and New Year

Gympass/Wellhub

Join our team of highly motivated, friendly people who are working on a one-of-a-kind project!

Si te interesa ser Data Analyst y ser parte de Adecco prestando servicios en nuestro cliente IMPORTANTE EMPRESA DEL SECTOR Marketing y comunicación, ¡desafíate a vos mismo y crea tu futuro!

• Gestión y análisis de datos: Extraer, limpiar y transformar grandes volúmenes de datos provenientes de diferentes fuentes. Asegurar la calidad, consistencia y fiabilidad de la información utilizada en los reportes y proyecciones.
• Generación de insights y reportes estratégicos: Analizar tendencias, patrones y anomalías en los datos para detectar oportunidades de mejora. Crear, automatizar y mantener dashboards e informes claros que brinden insights accionables a los distintos equipos del negocio.
• Soporte a la toma de decisiones: Interpretar los resultados de los análisis y traducirlos en recomendaciones estratégicas y operativas. Presentar los hallazgos de manera efectiva tanto a audiencias técnicas como no técnicas.
• Trabajo colaborativo con distintas áreas: Interactuar con los equipos de Bizdev de Beneficios, Growth Analytics y otras áreas clave para entender sus necesidades de información y brindar soluciones a medida.
• Experiencia previa en posiciones de Analista de Datos, Business Intelligence o roles similares .
• Dominio de herramientas de análisis de datos (SQL, Python, R ) y manejo avanzado de herramientas de visualización (ej. Power BI, Tableau, Looker Studio ).
• Capacidad para identificar patrones y oportunidades de negocio a partir de grandes volúmenes de datos.
• Habilidades analíticas, pensamiento crítico y orientación a la resolución de problemas.
• Formación académica en Ciencias de Datos, Estadística, Economía, Ingeniería o carreras afines.

Será un plus : experiencia previa en proyectos de proyecciones financieras o de negocio.

• Modalidad de trabajo: Remoto (con visitas ocasionales a oficinas en Núñez para sostener la comunicación organizacional del equipo).
• Jornada laboral: Lunes a Viernes de 9 a 18hs.

Somos Adecco Argentina una compañía con más de 30 años de experiencia que conecta empresas con talentos, brindando soluciones integrales de Recursos Humanos y buscamos talentos, ¡COMO VOS!

Nuestro compromiso, es la #diversidad e #igualdad de oportunidades somos una empresa inclusiva. Cuando sos parte de nuestros procesos, solo cuentan tus méritos, logros y capacidades, lo hacemos pensando en vos como persona.

Participar de nuestros procesos de selección no tiene ningún costo para vos candidato/a, trabajar con vos es parte de nuestro compromiso y tarea con la comunidad. Postulate y participa en una oferta de empleo nuestra.

El empleador sólo podrá solicitarle la información estrictamente necesaria para el desempeño en el trabajo que se ofrece.

Hoy, estamos en búsqueda de: Data Analyst para ser parte de nuestro gran equipo!

Estamos buscando un/a Data Analyst – Comercial, que nos ayude a transformar los datos en información clara, relevante y accionable para la toma de decisiones del negocio.

Vas a ser responsable de diseñar y mantener paneles dinámicos e intuitivos, que permitan a los equipos comerciales acceder fácilmente a los indicadores clave, detectar oportunidades y tomar decisiones basadas en datos reales y actualizados.

Las principales tareas que va a llevar a cabo esta posición son:

• Diseñar, crear y mantener dashboards interactivos para el área Comercial y otras áreas relacionadas.
• Detectar necesidades internas de información y traducirlas en visualizaciones claras y útiles.
• Asegurar la calidad, consistencia y actualización de los datos en los paneles.
• Trabajar en conjunto con líderes comerciales para definir métricas clave e indicadores de gestión (KPIs).
• Contribuir a generar cultura de datos dentro de la organización, promoviendo el uso cotidiano de los tableros.
• Proponer mejoras continuas en los procesos de visualización y análisis.
• Experiencia previa como analista de datos, idealmente en áreas comerciales o de negocio.
• Dominio de herramientas de visualización como Power BI, Tableau o Looker .
• Conocimiento de bases de datos y manejo avanzado de Excel/Sheets.
• Perfil analítico, detallista, con buena capacidad de comunicación y enfoque práctico.
• Capacidad para trabajar en equipo, entender necesidades de negocio y priorizar entregas.

El lugar de trabajo es en nuestras oficinas ubicadas en Palermo , bajo un esquema híbrido de Home Office y Oficina.

Ofrecemos los siguientes beneficios principales:

• JobintWeek (días libres entre las fiestas)
• Día de cumpleaños libre
• Viernes Flex todo el año y semana extra de vacaciones
• Otros beneficios: descuentos en instituciones educativas e idiomas, excelente clima laboral y oportunidades de desarrollo profesional, con posibilidades de crecimiento horizontal y vertical.

Somos una HR Tech, líder en brindar soluciones tecnológicas para el mercado laboral , con más de 8 marcas en la región como Bumeran, ZonaJobs, HiringRoom, Laborum, Multitrabajos, Konzerta, Bumeran Selecta y otras, con presencia en más de 6 países de LATAM.

Ayudamos a las personas a encontrar el trabajo que les gusta y a las empresas a obtener el talento que necesitan, de la forma más rápida y sencilla.

Contamos con equipos dinámicos, orientados a resultados, innovadores y en constante crecimiento, que fomentan un excelente clima laboral y oportunidades de desarrollo de carrera. Si te sumas, encontrarás un ambiente 100% digital, desafiante, donde podrás hacer propios los proyectos y aprender cada día, agregando valor.

INTERNSHIP OPPORTUNITY: DATA ANALYST

We are looking for a Data Analyst intern to join our team in a 30-week internship opportunity. The ideal candidate is a talented college student who aspires to gain experience in the fields of International Business and Information Technology.
The intern will have access to:
Learning and working with in-demand softwares used by organizations worldwide; these include Slack, Google Workspace, Wix, WordPress, Miro, Figma, Jira, etc.
Developing in-demand skills, such as teamwork, collaboration, time management, cultural intelligence, content presentation, oral communication, remote work, digital product lifecycle management, and digital ecosystem engineering.
Learning about different cultures by working in a multicultural team.
Participating in volunteering programs.
Taking part in social integration and networking events.
Receiving professional counseling.
Working from home or from anywhere with flexible schedules and three-day weekends.
Being part of a paper-less and zero-emissions organization.
Obtaining a monetary thesis research grant.
After successfully completing the internship, the intern will receive:
An official certificate of participation.
A recommendation letter and the possibility of an interview for an employment opportunity.
The intern needs to meet the following requirements:
An advanced level of spoken and written English.
Knowledge of Google products, such as Google Docs, Sheets, Slides, etc.
Familiarity with modern database and information system technologies.
A solid understanding of virtual conferencing.
A personal computer/laptop and reliable internet connection.
Studies, completed or in progress, in a relevant field.

The intern needs to have the following skills:
Analysis and problem-solving.
Attention to detail.
Resourcefulness.
Proactiveness.
Adaptability and flexibility.
Willingness to learn.
Cultural awareness.
The intern will be responsible for the following duties:
Understand the concept of the company, brand, customers, and product goals.
Acquire data from primary or secondary data sources and maintain databases/data systems.
Interpret data, analyze results using statistical techniques, and provide ongoing reports.
Identify, analyze, and interpret trends or patterns in complex data sets
Prepare and organize reports, manage filing systems, and update records.
Work with management to prioritize business and information needs.
Perform various tasks to support the project.
Do research on different topics.
Gather critical data to create visual business intelligence reports.
Duration:
The internship lasts for 30 weeks.
Location: The internship is global and remote.