1.456 Ofertas de Accenture en Argentina
Organization Strategy Consultant
Hoy
Trabajo visto
Descripción Del Trabajo
Work with purpose. Make your vision come true - Transform the world's leading organizations by solving the most complex challenges they face. Design and execute innovative business solutions that help companies to succeed.
- As part of our Strategy team we expect you to have fast track career. You will have a Career coach to succeed in your role within the Performance Achievement model.
- In your role are expected to work and partner with teams around the world serving global scale clients.
The Strategy team aspires to partner with C-suites on market disruption, broad corporate reinvention and leadership challenges.
As we deliver on the promise of technology and human ingenuity, nothing shows greater promise than:
- Agile Operating Model: Helps clients strategize and design new, global operating models that integrate front to middle and back office activities across multiple processes and functions into meaningful end to end services with the customer experience at the center to deliver business outcomes.
- Intelligent Business Services (IBS): Intelligent Business Services (IBS) combine an evolved operating model with a radical shift in company culture, mindset and its DNA to create business value by orchestrating human-centric, experience-led services enabled by Digital Hubs and delivered by an agile and capable workforce, in partnership with a strategically formed eco-system.
Zero-based Organization (ZBO): Zero Based Organization (ZBO) is designing an organization from a clean sheet by understanding the strategy for the organization and where they plan to head.
HOW WILL YOUR EVERYDAY BE?
Understand clients' issues and challenges to develop hypotheses around possible solutions that contributes designing business and function operating models, that meet the company's objectives. Incorporate future concepts such as future work, human + machine partnership, analytics, ecosystems and Gen AI.
- Support clients across their business objectives and goals, including growth ambition (enterprise operating model), cost-cutting (global business services and shared services) and zero-based approaches.
- Support in the definition of the organization structure and design to execute against the business strategy and the operating model ambition.
- Adopt a data-driven approach, compile data and conduct analysis to drive insights and recommendations using data models and visualization tools.
- Develop business cases, highlighting the financial implication of recommendations (growth and cost savings, and tie benefits back to the P&L)
Make implementation-oriented recommendations, using industry knowledge by identifying and analyzing market trends, financial and operating drivers.
IF YOUR PROFILE MATCHES THESE REQUIREMENTS:Bachelor's degree in business administration, economics, industrial engineering or related.
- A minimum of 4 years of experience in operating model strategy with specific experience in one or more areas: enterprise operating model, functional operating model strategy, zero-based organization, global business services (GBS)/shared services, organizational design.
- Consulting experience background is highly desirable.
High proficiency in English.
Bonus Points if:You have an MBA or equivalent graduate degree.
- Prior experience in driving insights using visualization tools (i.e. Power BI, Tableau)
Organization Strategy Consultant
Hoy
Trabajo visto
Descripción Del Trabajo
Work with purpose. Make your vision come true
- Transform the world's leading organizations by solving the most complex challenges they face. Design and execute innovative business solutions that help companies to succeed.
- As part of our Strategy team we expect you to have fast track career. You will have a Career coach to succeed in your role within the Performance Achievement model.
- In your role are expected to work and partner with teams around the world serving global scale clients.
The Strategy team aspires to partner with C-suites on market disruption, broad corporate reinvention and leadership challenges.
As we deliver on the promise of technology and human ingenuity, nothing shows greater promise than:
- Agile Operating Model: Helps clients strategize and design new, global operating models that integrate front to middle and back office activities across multiple processes and functions into meaningful end to end services with the customer experience at the center to deliver business outcomes.
- Intelligent Business Services (IBS): Intelligent Business Services (IBS) combine an evolved operating model with a radical shift in company culture, mindset and its DNA to create business value by orchestrating human-centric, experience-led services enabled by Digital Hubs and delivered by an agile and capable workforce, in partnership with a strategically formed eco-system.
- Zero-based Organization (ZBO): Zero Based Organization (ZBO) is designing an organization from a clean sheet by understanding the strategy for the organization and where they plan to head.
HOW WILL YOUR EVERYDAY BE?
- Understand clients' issues and challenges to develop hypotheses around possible solutions that contributes designing business and function operating models, that meet the company's objectives. Incorporate future concepts such as future work, human + machine partnership, analytics, ecosystems and Gen AI.
- Support clients across their business objectives and goals, including growth ambition (enterprise operating model), cost-cutting (global business services and shared services) and zero-based approaches.
- Support in the definition of the organization structure and design to execute against the business strategy and the operating model ambition.
- Adopt a data-driven approach, compile data and conduct analysis to drive insights and recommendations using data models and visualization tools.
- Develop business cases, highlighting the financial implication of recommendations (growth and cost savings, and tie benefits back to the P&L)
- Make implementation-oriented recommendations, using industry knowledge by identifying and analyzing market trends, financial and operating drivers.
IF YOUR PROFILE MATCHES THESE REQUIREMENTS:
- Bachelor's degree in business administration, economics, industrial engineering or related.
- A minimum of 4 years of experience in operating model strategy with specific experience in one or more areas: enterprise operating model, functional operating model strategy, zero-based organization, global business services (GBS)/shared services, organizational design.
- Consulting experience background is highly desirable.
- High proficiency in English.
Bonus Points if:
- You have an MBA or equivalent graduate degree.
- Prior experience in driving insights using visualization tools (i.e. Power BI, Tableau)
(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Hoy
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-Ljbffr(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-Ljbffr(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-Ljbffr(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-Ljbffr(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-LjbffrSé el primero en saberlo
Acerca de lo último Accenture Empleos en Argentina !
(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-Ljbffr(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-Ljbffr(fluent English & Spanish) Community Strategy & Operations Consultant (LATAM)
Publicado hace 2 días
Trabajo visto
Descripción Del Trabajo
Overview
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as Community Strategy & Operations Consultant within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
Responsibilities- Conduct follow-up calls
- Handle operational conflicts and issues, by investigating and resolving conflicting situations
- Engage top performers to identify best practices and replicate successful methods within the community
- Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
- Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
- Address rule compliance issues, escalating cases when necessary
- Native Spanish and excellent English (both written and verbal at C1 level) is a must
- Solution-oriented mindset with solid project management skills
- Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
- Ability to organize tasks, set priorities, and drive execution autonomously
- Proactive approach with strong ownership of tasks and responsibilities
- Detail-oriented approach
- Excellent communication and interpersonal skills
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
- Experience with Hubspot
- Fixed schedule: Monday–Friday, 9 AM–5 PM or 12 PM–8 PM, GMT-3
- Opportunity to work fully remote
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
Who we areSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website:
DisclaimerWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.
#J-18808-Ljbffr