153 Ofertas de Customer Success en Argentina

¿Te entusiasma acompañar a los clientes para que logren resultados reales con tecnología? ¿Sos de los que detectan oportunidades, resuelven con agilidad y disfrutan trabajar en equipo? ¡Si es así, esta oportunidad es para vos!

En Persat estamos buscando un Customer Success que se involucre con cada cliente, entienda su contexto y lo ayude a alcanzar resultados concretos usando nuestra herramienta. Si te apasiona construir relaciones de largo plazo, anticiparte a sus necesidades y aportar valor en cada interacción, ¡queremos conocerte!

Estamos trabajando 100 % presencial en Sáenz Peña, Partido de Tres de Febrero

¿Cuál va a ser tu desafío?

• Brindar soporte, capacitar y asistir para maximizar el uso y adopción de la plataforma.
• Gestionar una cartera de clientes, detectando oportunidades de expansión (farming) y articulando con equipos internos cuando sea necesario.
• Monitorear indicadores de uso y satisfacción, anticipando necesidades y proponiendo acciones de mejora.
• Participar en la profesionalización del área de CS, ayudando a definir procesos y mejores prácticas.
• Impulsar campañas específicas alineadas a objetivos compartidos con otras áreas.
  
  

• Formación en Administración, Marketing o carreras afines.
• Al menos 2 años de experiencia en equipos de atención al cliente, soporte y/o customer success
• Buen manejo de herramientas digitales (Google Workspace, CRM, Excel).
• Orientación a datos y resultados
  
  

Buenos Aires, Buenos Aires Province, Argentina 1 month ago

Greater Buenos Aires $2,700.00-$,000.00 2 months ago

Buenos Aires, Buenos Aires Province, Argentina 1 week ago

Greater Buenos Aires 800.00- 1,300.00 2 months ago

Greater Buenos Aires 2,700.00- 4,000.00 2 months ago

Greater Buenos Aires 800.00- 1,300.00 2 months ago

Greater Buenos Aires 800.00- 1,300.00 2 months ago

¿Te entusiasma acompañar a los clientes para que logren resultados reales con tecnología? ¿Sos de los que detectan oportunidades, resuelven con agilidad y disfrutan trabajar en equipo? ¡Si es así, esta oportunidad es para vos!

En Persat estamos buscando un Customer Success que se involucre con cada cliente, entienda su contexto y lo ayude a alcanzar resultados concretos usando nuestra herramienta. Si te apasiona construir relaciones de largo plazo, anticiparte a sus necesidades y aportar valor en cada interacción, ¡queremos conocerte!

Estamos trabajando 100 % presencial en Sáenz Peña, Partido de Tres de Febrero

• Brindar soporte, capacitar y asistir para maximizar el uso y adopción de la plataforma.
• Gestionar una cartera de clientes, detectando oportunidades de expansión (farming) y articulando con equipos internos cuando sea necesario.
• Monitorear indicadores de uso y satisfacción, anticipando necesidades y proponiendo acciones de mejora.
• Participar en la profesionalización del área de CS, ayudando a definir procesos y mejores prácticas.
• Impulsar campañas específicas alineadas a objetivos compartidos con otras áreas.

? Prepaga OSDE 210
Día Off de cumpleaños
Espacio real de desarrollo profesional
Cultura colaborativa y trabajo con propósito
Autonomía con respaldo

• Formación en Administración, Marketing o carreras afines.
• Al menos 2 años de experiencia en equipos de atención al cliente, soporte y/o customer success
• Buen manejo de herramientas digitales (Google Workspace, CRM, Excel).

Persat es una empresa de software que impulsa a las PyMEs a través de soluciones digitales innovadoras, facilitando la gestión ágil y eficiente de recursos móviles . Nos especializamos en herramientas en la nube que apoyan la transformación digital y el desarrollo profesional de nuestros clientes, ayudándoles a adaptarse en un mundo de negocios en constante cambio . Nuestro objetivo es liderar la industria del conocimiento, promoviendo la excelencia en la toma de decisiones y el crecimiento continuo .

La cultura de Persat es colaborativa, divertida y flexible . Valoramos el trabajo en equipo, el crecimiento de cada persona y creemos en un ambiente donde cada integrante se sienta valorado y pueda alcanzar su máximo potencial. Fomentamos la flexibilidad, el equilibrio y la adaptabilidad para que todos podamos hacer nuestro mejor trabajo .

Nuestro enfoque es claro: trabajar con equipos dinámicos y proactivos que compartan la pasión por transformar el mundo de las PyMEs y acompañarlas en su evolución .

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business. The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success.

• Own the book
• Manage a growing set of SMB restaurant accounts—track usage, adoption, health scores, forecast renewals, and hit quarterly NRR targets.
• Identify expansion, upsell, cross-sell, and referral opportunities; partner with Sales to close them.
• Drive adoption & ROI Train operators on Sauce’s platform and best practices, translating “dollars saved” and “orders gained” into clear next steps.
• Run data-driven business reviews (QBRs) and health checks to surface wins and unblock growth.
• Advocate for the customer Gather feedback, diagnose root causes, and route insights to Product & Ops for continuous improvement.
• Serve as an escalation point for time-sensitive issues, coordinating with Support until resolution.
• Work as one team Partner closely with Onboarding to deliver smooth go-lives.
• Share playbooks, metrics, and voice-of-customer trends with Marketing, Sales, and Leadership.

• 3+ years managing restaurant or hospitality accounts (SaaS or in-house ops).
• Deep understanding of off-premise ordering, delivery logistics, and restaurant unit economics.
• Comfortable in Salesforce/HubSpot (or similar) and fluent in Excel/Sheets for KPI tracking.
• Data-driven, organized, and proactive—you solve problems before the ticket is opened.
• Clear communicator and active listener who can coach busy operators both in-person and over Zoom.
• Experience collaborating with offshore or distributed teams is a plus.
• Genuine passion for helping local businesses win.

• Reliable personal computer or laptop with current software
• High-speed internet connection
• Keyboard, mouse, webcam, and headset with microphone
• Primary 24” monitor (second monitor recommended)

• Strong & Competitive Compensation Package
• Flexible Work Environment
• 10 Paid Personal/Vacation Days
• 5 Paid Sick Days
• Monthly Wellness Stipend
• Quarterly Team Dinners & Events!
• The Opportunity to Build Something that Changes the Delivery Tech Industry for the Better!

Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

Buscamos sumar un/a CUSTOMER SUCCESS MANAGER a una empresa de agricultura de precisión.

Si te apasiona el agro, te motiva acompañar a los clientes y creés en el poder de la tecnología aplicada al campo, este desafío es para vos.

Principales responsabilidades:

Gestionar la relación con los clientes a través de onboarding, capacitaciones y asesoramiento continuo en el uso de la plataforma

Analizar la satisfacción de los usuarios y proponer mejoras

Identificar oportunidades de upselling y ventas cruzadas

Implementar acciones para minimizar la rotación de clientes (churn)

Requisitos excluyentes:

Ingeniería Agronómica o carreras afines

Experiencia previa en atención a usuarios o clientes

Experiencia o conocimiento en tecnología aplicada al agro

Manejo de herramientas GIS o mapas

Ingles avanzado

¿Qué te ofrece la empresa?

Un equipo dinámico, desafiante y en pleno crecimiento, donde la tecnología y la relación cercana con el cliente son el centro de todo.

Posición para trabajar de manera híbrida si estas en CABA- GBA o 100% remoto desde cualquier parte del país

Empresa dedicada a la agricultura de precisión

Esta oferta de trabajo no se encuentra disponible en tu país.

Descripción de la vacante

Remoto: Trabajo híbrido

En Hackmetrix estamos revolucionando la industria, rompiendo con viejos paradigmas de ciberseguridad y construyendo la principal solución para empresas innovadoras como Bold, Betterfly, MercadoLibre y Truora. Combinamos la magia de los hackers con el talento de nuestros ingenieros para crear las mejores soluciones de ciberseguridad. Nuestra aplicación respaldada por los más talentosos hackers del continente busca vulnerabilidades en los sistemas de los clientes, proporcionando información clara sobre el impacto y la probabilidad de brechas de seguridad. Además, ofrece insights para que los ingenieros puedan reparar vulnerabilidades y reducir el riesgo de ciberataques.

Estamos en plena expansión y buscamos un Customer Success Manager para hacer de la ciberseguridad un motivo de éxito en más de mil empresas.

• Garantizar la satisfacción del cliente, trabajando en colaboración con equipos internos y clientes para asegurar una comunicación fluida y coordinar la entrega de resultados.
• Gestionar proyectos de ciberseguridad, asegurando entregas oportunas y alineadas con los objetivos de Hackmetrix y las expectativas del cliente.
• Ser el principal punto de contacto con los clientes, resolviendo problemas y promoviendo la adopción de nuestros productos y servicios.
• Supervisar el progreso de los proyectos y generar informes que midan el éxito y el impacto de las soluciones.
• Identificar oportunidades de upselling y cross-selling dentro de los clientes.
• Analizar informes de satisfacción del cliente y KPIs, brindando insights para la mejora continua.
• Educar a los clientes en el uso de nuestra plataforma y herramientas de seguridad.
• Colaborar con ventas, tecnología y producto para asegurar la correcta implementación y soporte.
• Asistir a eventos, realizar visitas a clientes y reuniones con el equipo.

• Al menos 2 años de experiencia en roles de Customer Success, Account Management o áreas relacionadas en tecnología.
• Capacidad para gestionar múltiples proyectos y clientes eficientemente.
• Habilidades de comunicación y relación interpersonal para construir relaciones a largo plazo.
• Capacidad para interpretar datos y brindar recomendaciones estratégicas.
• Familiaridad con herramientas como HubSpot, Salesforce y suites de productividad como Google Workspace.

• Experiencia en proyectos de seguridad informática o sectores tecnológicos.
• Habilidades en informes y análisis de KPIs.
• Experiencia gestionando proyectos complejos y de gran tamaño.

• Trabajo híbrido y horarios flexibles.
• 15 días hábiles de vacaciones pagadas.
• US $1200 anuales para capacitaciones y certificaciones.
• Bono anual equivalente a un mes de honorarios por cumplimiento de metas.
• Laptop y oportunidad de crecimiento en el corto plazo.
• Ambiente de trabajo profesional, divertido y diverso.

Además, contamos con beneficios adicionales como un espacio pet-friendly, horarios flexibles, charlas internas, equipo proporcionado y apoyo en educación.

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

The Customer Success Manager proactively engages with customers to ensure they get value out of Sovos products and services. The Customer Success Manager is an internal advocate for Sovos customers, provides access to Sovos resources and assists with implementing the resolution to issues. The Customer Success Manager is the primary point of contact with our customers and assists with coordinating other internal teams - including Sales, Marketing, Product Management and Client Operations.

More specifically, you will:

• Understand business priorities, technology landscape and internal stakeholders
• Conduct recurring business reviews
• Monitor Customer Health, including risk indicators and opportunities for growth
• Develop and facilitate Engagement Plans, including coordinating resources for training and projects to improve adoption
• Promote available content - including webinars, best practice guides, user guides, and the Sovos online portal
• Reinforce important communications about Sovos products, including releases
• Drive renewal readiness through internal coordination and customer communication
• Facilitate escalation management and issue resolution
• Ensure responses to customer inquiries
• Build and maintain strong working relationships with colleagues in sales, client operations, product management and marketing to cultivate cooperation in customer priorities
• Participate in the implementation of select projects and initiatives
• Provide feedback to continuously improve processes and programs
• Deliver and participate in training on new topics; serve as mentor to newer team members

• 1-2 years' experience in customer-facing roles (ex. services, support, sales) preferred
• Ability to manage strict deadlines and work independently
• Effective communication skills at all levels - including with senior management and technical personnel

• The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
• Flexible Time-Off
• Comprehensive Health benefits
• Meal Vouchers to assist with food expenses
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Virtual English Club through Rosetta Stone, and more!

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Scaled Customer Success Manager

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate.

$ 9.750.000 – $ 12.500.000

Job Title: Software Engineer II

Job Summary: A Software Engineer II is an experienced software professional with 2-4 years of experience. They can operate effectively as individual contributors in most circumstances with limited guidance and supervision. They may also serve as.

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate.

Languages offered: German, French, Dutch, Turkish, Spanish, Polish, Portuguese, Bulgarian, Finnish, Swedish

• Manage the ongoing relationship with assigned customers, serving as their primary point of contact for support, updates, and optimization of their AI solutions
• Conduct Monthly Business Reviews (MBRs) to analyze customer satisfaction, discuss AI performance, and identify opportunities for improvement
• Proactively follow up with clients to identify new use cases, communicate product updates, and ensure they are maximizing the value of our AI solutions
• Actively monitor client accounts to detect signs of churn risk and collaborate with internal teams to develop strategies to improve engagement and retention
• Conduct adoption workshops and training sessions to increase customer proficiency and encourage deeper integration of our tools
• Analyze customer feedback and usage data to identify trends, insights, and areas of improvement
• Work closely with Customer Support, Product and Engineering teams to escalate and resolve technical issues, and provide feedback that contributes to product improvements
• Maintain accurate records of customer interactions and progress using Planhat and other CRM tools.
  
  

• Proven experience in Customer Success, Account Management, or Customer Experience roles, preferably within SaaS or AI-driven environments
• Ability to analyze data and apply insights to customer success strategies.
• Experience with customer relationship management tools such as Planhat, or similar
• Knowledge of AI implementation and experience with technical troubleshooting is a plus
• Strong communication skills, with the ability to to explain complex concepts clearly to non-technical stakeholders
• Proactive and customer-centric mindset with a strong drive for client success
• Team-oriented, adaptable, and comfortable working in fast-paced, evolving environments.
• A passion for technology, innovation, and artificial intelligence, with a drive to continuously learn and grow
  
  

• Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills
• OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use
• Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance
• Soft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

We are looking for a Customer Success Manager to build lasting partnerships with our clients and ensure they realize maximum value from DevRev. You will be a key advisor throughout the customer lifecycle, from onboarding through adoption and optimization, helping organizations transform with the power of conversational AI.

Objectives of this role will include:

• Proactively manage accounts to maximize customer value and drive tangible business growth and ROI for the customer and DevRev.
• Lead customers through onboarding; owning the implementation plan, developing product adoption strategies,and providing technical subject matter expertise and guidance.
• Develop new ways of helping customers increase the usage of our products.
• Enable integration of DevRev with customers’ existing tool stack by utilizing available DevRev snap-ins and identifying specific needs for customizations.
• Enable customers in their journeys by identifying and sharing relevant content, enabling them with best practices, making proactive nudges to increase product usage.
• Provide a consultative approach to helping customers map critical workflows (e.g., mapping before and after process flows).
• Be self-sufficient across customer engagements while keeping constant feedback loops back to all key stakeholders including: Engineering, Product, Design, Customer Enablement, Revenue, Marketing, etc.
• Conduct data analysis about customers’ usage to share insights, drive decision-making, and prioritize.
• Identify and lead interventions to address risk across customers.
• Learn new tools and work closely with industry-leading AI and generative technologies.

Ideal Candidate Qualifications:

• 3+ years of prior experience in Consulting, Solution Architecture, Customer Success or equivalent history of increasing satisfaction, adoption, and retention.
• Knowledge of software development, technical support, and customer sales and success lifecycle. Technical knowledge of web solutions including APIs and Webhooks. Knowledge of Data analytics (SQL) or similar technical skills are also valued.
• Outstanding communication (written and verbal), with fluency in English.
• Comfort operating in a fast-paced, high-demand, global environment.
• Result oriented work-style, ability to get things done, and a learning mindset.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!