87 Ofertas de Customer Success Manager en Argentina

Buscamos sumar un/a CUSTOMER SUCCESS MANAGER a una empresa de agricultura de precisión.

Si te apasiona el agro, te motiva acompañar a los clientes y creés en el poder de la tecnología aplicada al campo, este desafío es para vos.

Principales responsabilidades:

Gestionar la relación con los clientes a través de onboarding, capacitaciones y asesoramiento continuo en el uso de la plataforma

Analizar la satisfacción de los usuarios y proponer mejoras

Identificar oportunidades de upselling y ventas cruzadas

Implementar acciones para minimizar la rotación de clientes (churn)

Requisitos excluyentes:

Ingeniería Agronómica o carreras afines

Experiencia previa en atención a usuarios o clientes

Experiencia o conocimiento en tecnología aplicada al agro

Manejo de herramientas GIS o mapas

Ingles avanzado

¿Qué te ofrece la empresa?

Un equipo dinámico, desafiante y en pleno crecimiento, donde la tecnología y la relación cercana con el cliente son el centro de todo.

Posición para trabajar de manera híbrida si estas en CABA- GBA o 100% remoto desde cualquier parte del país

Empresa dedicada a la agricultura de precisión

We connect 325 marketing & sales data sources to BI tools, spreadsheets and database destinations such as BigQuery, Snowflake, Redshift & Databricks - fueling analytics for UBS, Puma, Colgate & Heineken. Customer base doubles every 10 months and we need our first Customer Success Manager to own retention & expansion.

We are seeking a Customer Success Manager to own post-sale retention and expansion for mid to large accounts in a 100% remote environment.

• Own post-sales lifecycle for mid and large size accounts ($5-60k ACV)
• Drive expansion through advanced use cases (more connectors, deeper analytics)
• Debug data discrepancies & guide customers through complex integrations
• Build CS playbooks while preventing churn & identifying upsell signals

• 3+ yrs Customer Success/AM in B2B SaaS with 105%+ NRR track record
• SQL experience (basic to advanced to help debugging data issues)
• Hands-on with BI tools (Power BI, Looker Studio, Tableau)
• Experience with data warehouses (BigQuery, Snowflake, Redshift)
• Excellent English; available for customer calls ± 2h of US Eastern
• Power BI/SQL certs
• OTE US $30 000 – 65 000 (60/40 split) + uncapped accelerators

• Record a 3-min Loom : pitch Windsor.ai & show simple SQL verifying data landed in a warehouse.

We respond to every applicant within 5 business days . Ready to level-up the modern data stack? Let’s talk!

Mid-Senior level

Full-time

Industries: Software Development

Note: Referrals increase your chances of interviewing at Windsor.ai.

Customer Success Manager

Remote – Latin America | Full-time

Tekton is looking for a Customer Success Manager (CSM) to lead the post-sales relationship with our clients. You’ll become their trusted advisor, drive satisfaction and retention, and lead account growth through upselling and cross-selling opportunities.

This is a strategic, client-facing role with a strong commercial component — ideal for someone who thrives in a dynamic tech environment, understands delivery processes, and knows how to build long-term, value-driven relationships.

What you’ll do

• Own the post-sales relationship for a portfolio of clients in the US market.

• Act as a strategic partner, deeply understanding your clients' business, goals, and challenges.

• Build and execute Account Plans to ensure retention and identify expansion opportunities.

• Lead QBRs (Quarterly Business Reviews) to align goals and demonstrate value.

• Manage contract renewals and drive upsell / cross-sell initiatives.

• Coordinate with Delivery teams to ensure high-quality execution and client satisfaction.

• Lead the onboarding process for new clients to ensure smooth implementation.

• Maintain detailed client records and pipeline updates in CRM tools (HubSpot).

• Capture customer insights to inform Go-to-Market strategy and improve internal processes.

• Collaborate with Marketing and Delivery to generate Customer Success Stories .

• Stay up-to-date on industry trends and tech innovations relevant to your clients.

You might be a fit if you have…

• 1–2 years of experience in customer success, business development, project management , or client-facing roles in B2B tech/services.

• Experience creating proposals and leading commercial negotiations.

• Strategic thinking and strong business acumen.

• A customer-first mindset and the ability to influence at multiple levels.

• Excellent communication and interpersonal skills.

• High level of English and Spanish (oral and written).

• Experience with tools like HubSpot, Jira, Salesforce , or other CRM/project platforms.

• (Nice to have) Knowledge of Agile, DevOps, AI, data analytics, or digital transformation.

Key metrics you’ll impact

• Net Revenue Retention (NRR)

• Customer Satisfaction (NPS)

• Revenue from renewals and expansion

• Contract renewal rate (%)

Why Tekton?

We’re a strategy, design, and technology company building digital products that improve lives. With 360+ products delivered across 200+ clients in 15+ industries, we know that real impact starts with people.
At Tekton, we:

• Put people first — always

• Build lasting relationships with trust, empathy, and feedback

• Work in a flat, collaborative structure with no egos

• Take our work seriously, but approach life with joy

• Learn fast, adapt, and grow beyond any single role or project

What we offer

• 100% remote work (LATAM time zones)

• Flexible hours and a collaborative culture

• Growth opportunities in a regional company with global clients

• A people-first culture where your voice matters

• Base compensation starting at USD 2,000/month

• Performance-based commissions tied to both individual and team goals

Ready to join?

If you’re passionate about customer success and want to grow in a role where strategy, technology, and relationships intersect — we’d love to hear from you!

AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 10,000+ technology partners to create better, more meaningful customer relationships.

AppsFlyer is looking for a self-motivated and proactive Customer Success Manager. The ideal candidate believes in personalized service, thrives in cultivating business relationships, and can navigate the mobile ecosystem with ease. This role oversees the lifecycle of customers from onboarding to renewal. As a Customer Success Manager, you’ll join a team of people who are laser-focused on delivering the best experience to AppsFlyer’s customers.

What you’ll do

• Become an in-house expert in AppsFlyer’s product - both business and technical use cases and stay up-to-date on product releases and new features
• Use your understanding of the AppsFlyer product to quickly identify, escalate, and solve complex technical problems
• Build deep business relationships by continually WOW-ing our customers through exceptional support and service
• Provide training and education on our products and new features through demos, webinars, and both virtual and on-site trainings
• Invite, facilitate, and document customer product ideas and feedback to the AppsFlyer Product and R&D teams
• Host Executive Business Reviews with key stakeholders to share wins, industry best practices, and impact on customer outcomes

What you have

• 3+ years of experience in customer success, product management, or mobile analytics at an online advertising company, digital agency, or SaaS platform
• Comfortable analyzing and interpreting large data sets and dealing with reporting discrepancies
• Experience working with multiple accounts across a diverse set of industries, company sizes, and experience levels
• Excellent written and verbal communication skills for technical and non-technical audiences
• You’re a fast learner who is naturally curious and thrives in a fast-paced and dynamic work environment

Bonus points

• Technical background on SDKs, APIs, SQL, Mobile App Analytics, Deep Linking
• Product management sense/familiarity

As a global company operating from 25 offices across 19 countries, we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race, gender, culture, or sexual orientation. We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

“As a Customer Obsessed company, we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.” Oren Kaniel, CEO

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers.Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

We are looking for a Customer Success Manager to build lasting partnerships with our clients and ensure they realize maximum value from DevRev. You will be a key advisor throughout the customer lifecycle, from onboarding through adoption and optimization, helping organizations transform with the power of conversational AI.

Objectives of this role will include:

• Proactively manage accounts to maximize customer value and drive tangible business growth and ROI for the customer and DevRev.
• Lead customers through onboarding; owning the implementation plan, developing product adoption strategies,and providing technical subject matter expertise and guidance.
• Develop new ways of helping customers increase the usage of our products.
• Enable integration of DevRev with customers’ existing tool stack by utilizing available DevRev snap-ins and identifying specific needs for customizations.
• Enable customers in their journeys by identifying and sharing relevant content, enabling them with best practices, making proactive nudges to increase product usage.
• Provide a consultative approach to helping customers map critical workflows (e.g., mapping before and after process flows).
• Be self-sufficient across customer engagements while keeping constant feedback loops back to all key stakeholders including: Engineering, Product, Design, Customer Enablement, Revenue, Marketing, etc.
• Conduct data analysis about customers’ usage to share insights, drive decision-making, and prioritize.
• Identify and lead interventions to address risk across customers.
• Learn new tools and work closely with industry-leading AI and generative technologies.

Ideal Candidate Qualifications:

• 3+ years of prior experience in Consulting, Solution Architecture, Customer Success or equivalent history of increasing satisfaction, adoption, and retention.
• Knowledge of software development, technical support, and customer sales and success lifecycle. Technical knowledge of web solutions including APIs and Webhooks. Knowledge of Data analytics (SQL) or similar technical skills are also valued.
• Outstanding communication (written and verbal), with fluency in English.
• Comfort operating in a fast-paced, high-demand, global environment.
• Result oriented work-style, ability to get things done, and a learning mindset.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!

Buscamos sumar un/a CUSTOMER SUCCESS MANAGER a una empresa de agricultura de precisión.

Si te apasiona el agro, te motiva acompañar a los clientes y creés en el poder de la tecnología aplicada al campo, este desafío es para vos.

Principales responsabilidades:

Gestionar la relación con los clientes a través de onboarding, capacitaciones y asesoramiento continuo en el uso de la plataforma

Analizar la satisfacción de los usuarios y proponer mejoras

Identificar oportunidades de upselling y ventas cruzadas

Implementar acciones para minimizar la rotación de clientes (churn)

Requisitos excluyentes:

Ingeniería Agronómica o carreras afines

Experiencia previa en atención a usuarios o clientes

Experiencia o conocimiento en tecnología aplicada al agro

Manejo de herramientas GIS o mapas

Ingles avanzado

¿Qué te ofrece la empresa?

Un equipo dinámico, desafiante y en pleno crecimiento, donde la tecnología y la relación cercana con el cliente son el centro de todo.

Posición para trabajar de manera híbrida si estas en CABA- GBA o 100% remoto desde cualquier parte del país

Empresa dedicada a la agricultura de precisión

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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary

Customer Success is integral to our long-term success as a company. Our Customer Success Managers (CSMs) are trusted advisors, guiding customers from the point of sale through onboarding, project success, adoption, and renewals. CSMs collaborate closely with internal F5 teams to provide strategic insights, enhance customer use of F5 solutions, and identify opportunities for expanding product adoption.

This role requires a level of technical experience within the industry. Including working knowledge of BIG-IP, NGINX, or with experience in similar technologies like load balancers, application delivery, application security and cloud networking. The CSM will help customers maximize the value of their investment, ensure adoption of F5 solutions across their portfolios, and promote successful business outcomes.

We are looking for dynamic, goal-driven CSM who excel at adapting their strategies to meet the ever-changing needs of our customers. These professionals will act as enablers, keeping customers engaged, guiding them to achieve their desired outcomes, and ensuring they fully realize the value of their F5 investment.

As a CSM, you will play a vital role in fostering strong customer relationships, driving adoption, and advocating for customer needs across the organization. Your ability to think strategically, communicate effectively, and collaborate cross-functionally will be key to creating meaningful, measurable success for our customers. If you're passionate about empowering customers and driving long-term value, we invite you to join our team and make a significant impact.

Primary Responsibilities

Customer Success & Value Generation

• Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes.
• Guide customers through key technical milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments.
• Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability.
• Promote available resources and communities to encourage efficient product utilization and engagement.
• Act as a trusted advisor, addressing improvement requests and resolving critical issues.
  
  
  

• Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
• Support customers' cloud and multi-cloud strategies, offering guidance and resources to align with their business goals.
• Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities.
• Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics.
• Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals.
  
  
  

• Drive the customer journey by identifying engagement opportunities and delivering tailored success plans.
• Use customer usage data and health indicators to develop actionable strategies for growth and renewal.
• Leverage expertise in BIG-IP, NGINX, and distributed cloud solutions to address customer challenges effectively.
  
  
  

• Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements.
• Champion Customer Success by contributing to tools, systems, and best practices.
• Ensure alignment with company ethics and policies while performing additional related duties as assigned.
  
  
  

• Experience in a customer-facing role within the technology industry, with proficiency in BIG-IP, NGINX, cloud-based solutions, and multi-cloud environments.
• Ability to distill complex technical and business concepts into clear, actionable insights.
• Proven ability to build lasting customer relationships and drive revenue growth.
• Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach.
• Resilience under pressure with excellent time management and focus on delivery.
• Availability to attend on-site customer meetings withing your home city.
• Availability to travel up to 25% within your home region, including occasional out of country trips.
  
  
  

• 8+ years of experience delivering technology and business outcomes in Customer Success or a related role, with a Bachelor’s degree; or 5+ years with a Master’s degree.
• Degree in Computing, Business, Information Technology, or equivalent professional experience preferred.
• Deep understanding of BIG-IP, NGINX, and/or experience in comparable technologies or solutions within the industry, such as load balancing, application delivery, security, or cloud networking platforms.
  
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at F5 by 2x

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Buenos Aires Province, Argentina 2 hours ago

Greater Buenos Aires $2,700 - $,000 1 month ago

Greater Buenos Aires
800.00
-
1,300.00
1 month ago

Greater Buenos Aires 1,500 - 1,500 1 month ago

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile Marketing Cloud customers.

You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents.

The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to going above and beyonds, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.

Your Impact

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion for Salesforce Marketing Cloud applications.
• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
• Help your Marketing Cloud customers achieve their business goals and outcomes on the Salesforce platform by:
• Coordinating the completion of the Signature Success catalog of services as required for your customer.
• Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
• Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
• The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.

Minimum Requirements

• +5 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
• Demonstrated expertise of 2+ years within the Salesforce Ecosystem, specifically in Marketing Cloud, including comprehensive knowledge of its product features, capabilities, optimal use cases, and strategic deployment.
• Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
• Skills for both analyzing technical concepts and translating them into business terms and for mapping business requirements into technical features.
• Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
• Knowledge of software development process and design methodologies
• Experience leading efforts of cross-functional teams to facilitate resolution or disposition of customer needs or projects
• Available for a flexible schedule, 3 days in-office.

Preferred Requirements

• Knowledge of Salesforce Core products and features, capabilities, best use, and how to deploy are a plus.
• Salesforce Certifications (Marketing Cloud Admin, Marketing Cloud Consultant or similar)
• Knowledge and certifications in Data Cloud and Agentforce.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business. The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success.

• Own the book
• Manage a growing set of SMB restaurant accounts—track usage, adoption, health scores, forecast renewals, and hit quarterly NRR targets.
• Identify expansion, upsell, cross-sell, and referral opportunities; partner with Sales to close them.
• Drive adoption & ROI Train operators on Sauce’s platform and best practices, translating “dollars saved” and “orders gained” into clear next steps.
• Run data-driven business reviews (QBRs) and health checks to surface wins and unblock growth.
• Advocate for the customer Gather feedback, diagnose root causes, and route insights to Product & Ops for continuous improvement.
• Serve as an escalation point for time-sensitive issues, coordinating with Support until resolution.
• Work as one team Partner closely with Onboarding to deliver smooth go-lives.
• Share playbooks, metrics, and voice-of-customer trends with Marketing, Sales, and Leadership.

• 3+ years managing restaurant or hospitality accounts (SaaS or in-house ops).
• Deep understanding of off-premise ordering, delivery logistics, and restaurant unit economics.
• Comfortable in Salesforce/HubSpot (or similar) and fluent in Excel/Sheets for KPI tracking.
• Data-driven, organized, and proactive—you solve problems before the ticket is opened.
• Clear communicator and active listener who can coach busy operators both in-person and over Zoom.
• Experience collaborating with offshore or distributed teams is a plus.
• Genuine passion for helping local businesses win.

• Reliable personal computer or laptop with current software
• High-speed internet connection
• Keyboard, mouse, webcam, and headset with microphone
• Primary 24” monitor (second monitor recommended)

• Strong & Competitive Compensation Package
• Flexible Work Environment
• 10 Paid Personal/Vacation Days
• 5 Paid Sick Days
• Monthly Wellness Stipend
• Quarterly Team Dinners & Events!
• The Opportunity to Build Something that Changes the Delivery Tech Industry for the Better!

Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.