3.802 Ofertas de Customer Support en Argentina

Your dream job! Customer Support at fun WordPress Startup Do you dream of working for a startup that will help millions of people? Do you have the heart of a teacher? As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning! To love this role, here’s the type of person you are: - You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe ***WHAT YOU WILL DO You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related. Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day. We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus). Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents! ***WHAT WE OFFER Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. - Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks. *** LOCATION This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks. ***REQUIREMENTS - Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position) *** HOW TO APPLY If all of this sounds interesting, then please submit your application! Please clearly include the following in your cover letter: Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you! —---—--- ***ABOUT APPROVEME.COM ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever. APPLY FOR THIS POSITION #J-18808-Ljbffr

Location
Hybrid in Buenos Aires (minimum of 2 days a week from the office)

SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICS
Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.

We are looking for a motivated Customer Support Specialist to join our Customer Support Team, who is dedicated to providing exceptional assistance to our clients whenever they need us. By offering fast and reliable support through our ticketing system and email, we ensure that customers receive the best solutions on their path to compliance. We thrive under tight deadlines and high expectations while maintaining a fun and engaging work environment. Each team member is valued for their unique skills and personality, and with a strong emphasis on teamwork, we go above and beyond for our customers while supporting one another to foster a positive workplace culture. No worries, it's not a call center job

Your Tasks

• Serve as the primary point of contact for our Self-Service (B2B) clients via Zendesk, ensuring prompt and effective support.
• Help customers navigate the platform by assisting them in finding the right information, guide the customer setting up their own account, and maximizing their experience.
• Collaborate with Customer Success Managers, Tech Support, and Product teams to share insights and drive continuous improvements.
• Enhance our knowledge base and FAQs by creating valuable self-help resources to improve customer autonomy.
• Contribute to optimizing cross-functional processes—your ideas and input will help shape the way we work.
• Gather and translate customer feedback into actionable feature requests to refine and enhance our solution.
• Be in close contact with the finance department, address billing discrepancies and resolve customer inquiries regarding charges and invoices.

You Bring

• 2+ years in customer support, customer success, or a similar customer facing role, preferably in a B2B SaaS software environment.
• Strong communication skills, excellent English both written and spoken; experience in copywriting, advertising or content marketing is a plus.
• Experience in creating self-help resources, FAQs, or knowledge base content is a plus.
• Excellent problem-solving skills with a strong ability to assist customers in navigating our platform and answering their questions.
• Committed to providing outstanding customer experiences with a customer-first approach, always ready to help and find solutions.
• Proficiency in support ticketing systems (e.g., Zendesk) and CRM tools (e.g., Salesforce) is a plus.
• Strong organizational skills and attention to detail.
• Comfortable managing multiple priorities in a fast-paced environment.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Why join Usercentrics?

• Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
• Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
• Get involved We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
• Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
• We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
• You are the most valuable asset to our company which is why we're happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being

About Us
We are driven by our values #BeBrave, #BetterTogether, #LeadbyExample, #InnovateWithPurpose, #PassionForPrivacy, #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. They're the heart of our company and inspire us to do our best every day.

We strive to create a diverse, equitable, and inclusive environment (DEI) where everyone feels valued, respected, and empowered to reach their full potential. We believe that our different backgrounds, experiences, and perspectives are our greatest strengths — so we are committed to building with them as we foster innovation and drive our success.

We recognize that this is an ongoing journey. We commit to listening and to continuous learning, growth, and improvement. By embracing DEI principles, we will create a more just and equitable society, and we are proud to play our part in making this vision a reality.

We are #BetterTogether.

We are looking for a passionate and committed Customer Service Specialist to join our team. This role involves ensuring that our customers have a pleasant experience when interacting with our company.

Your mission:

As a CSS, you will be the face and voice of our company. That is why it's important that you love to understand and communicate with our customers.

Reporting to the Customer Service Lead, you will gain excellent hands-on experience in a fast-paced and multicultural fashion environment and you will:

• Ensure that every customer receives the right support according to their needs via email and live chat;
• Identify clients' needs and suggest effective solutions;
• Escalate inquiries to the appropriate team, when necessary;
• Check product availability;
• Provide exceptional service through the quality, speed, and efficiency of support;
• Exceeds the customer's expectations by delivering an unforgettable experience;
• Follow up the company processes and workflows;
• Collaborate with the whole team with a continuous improvement approach;
• Following daily unsolved customer's or carrier's issues;
• Take ownership of case resolution, finding the best solutions according to the company's process and guidelines.

Your profile:

• You must love networking and creating relationships;
• Experience in Customer Support roles (minimum of 1 year, if in a fashion and/or e-commerce environment, that will be a plus);
• Excellent English proficiency in written and spoken form (other languages are a plus);
• Excellent communication skills, with the ability to solve complex customer issues with a positive approach;
• Multi-tasking person, with an excellent eye for detail, proactive and ability to work independently;
• Ability to manage demanding customers with professionalism and emotional intelligence focusing on solutions and retention.
• Proficiency with IT tools, including CRM (Zendesk, Salesforce or similar) and G-Suite applications is a big plus.

What we offer:

• A real opportunity to use your creativity with a strong business-oriented approach
• A startup environment with the benefits of a group
• Complete autonomy in your day to day, we are here to coach you to give you the best opportunities
• A gratifying job where all the success will be thanks to you
• A Multicultural work environment
• Work in an amazing team

Job Type: Full-time

Job description

Our Client is a fast-growing software company looking for a new
Software Support Specialist
You have the opportunity to join a small team and make a difference from the ground-up for a personalized experience.

What You'll Be Doing:

• At least 3 years of experience supporting web applications
• Work directly with customers to help them configure web based software
• Resolve technical support tickets
• Escalate Issues to the software development team
• Escalate issues to the data center ops team
• Escalate issues to partner ops team
• Provide web training to customers and prospects

What You Bring to The Role:

• You are passionate about web technology
• You have a general facility with technology, and are able to learn new technologies quickly
• You are extremely self-motivated; able to find opportunities for improvement and tackle them without external direction
• Demonstrate strong problem solving skills and sound judgment
• Must pass background check

Work Remotely

• Yes

Job Type: Full-time

Schedule:

• Monday to Friday

Application Question(s):

• Candidate must be willing to complete a skills test in order to be considered.

Experience:

• Web Application Support: 3 years (Required)

Our client provides innovative software solutions for dental practices, streamlining their operations and improving patient care. Their platform helps dental professionals focus on what matters most - delivering excellent dental care while we handle the technical aspects of practice management.

This role pays $12 USD per hour, we have 15-20 hours of work per week to start with an opportunity to grow into a full time role for the right candidate.

Position Overview

We're looking for a detail-oriented, proactive, and customer-obsessed Support Specialist to join our team. In this role, you'll be the first line of communication for our customers—responding to tickets in a timely, friendly, and thorough manner while ensuring every interaction reflects care and transparency.

You'll manage incoming requests, troubleshoot issues, and go above and beyond to ensure customers feel heard and supported. You'll also help us continuously improve by identifying common questions or gaps and turning them into clear, helpful knowledge base articles. When technical issues arise, you'll triage and direct them to the appropriate teams, keeping customers updated along the way and setting realistic expectations.

The ideal candidate is efficient, organized, and comfortable balancing urgency with quality. Above all, you treat customer satisfaction as your highest priority and thrive in an environment where every interaction contributes to a better experience for our users.

Key Responsibilities

• Respond to customer tickets quickly, kindly, and thoroughly
• Troubleshoot issues and provide clear, accurate solutions
• Identify common questions and update or create knowledge base articles
• Triage bugs and route tickets to the right internal teams
• Set clear expectations and maintain transparent communication
• Work efficiently and manage multiple conversations at once
• Collaborate with internal teams to share customer insights

Required Qualifications

• Fluent English
• 2+ years of customer support experience
• Strong technical aptitude and ability to learn new software systems quickly
• Excellent project management and organizational skills
• Outstanding verbal and written communication abilities
• Strong problem-solving skills and attention to detail

Preferred Qualifications

• Knowledge of dental practice operations and workflows beneficial but not required
• Familiarity with customer support ticketing systems

The position requires full English Fluency as you will be servicing U.S. Markets.

We are looking for someone in Buenos Aires, Argentina.

Whippy is leading the way in AI-powered business communication, transforming how companies engage with customers using intelligent AI Agents. From customer support to marketing to sales, businesses rely on Whippy's Voice AI and Chat AI to eliminate manual workflows—responding to inquiries, nurturing leads, screening job applicants, and automating high-value interactions at scale. By combining AI-driven messaging with omni-channel automation, Whippy replaces outdated tools with a single, powerful platform that helps businesses work smarter, faster, and more efficiently.

Whippy is in search of a Customer Support Specialist, a dedicated problem-solver eager to provide reactive, world-class support, ensuring customer success by mastering every aspect of the Whippy platform.

What you'll do

• Whippy Expert
• Gain extensive knowledge of the Whippy Platform & Products to effectively support users.
• Responsive Problem Solver
• Quickly address and resolve client issues using phone, email, chat, and Zoom, ensuring first-class support.
• Ensure a Smooth Transition
• Conduct implementation & migration of our clients messaging data from old platform to Whippy, ensuring a seamless transition.
• Work with Partners
• Coordinate with Cloud Communication Platform providers like Twilio, Telnyx, and Bandwidth for the successful launch of new accounts.
• Conduct Trainings
• Onboard & train users to utilize Whippy and all the features available at their team's disposal.
• Be Highly Engaged
• Provide a fast and accurate answer to the customer's inquiry within 2 minutes in chat and 1-2 hours email
• Product Contributor
• Enhance the product based on client interactions, including documenting and detailing new ideas and feature requests.
• Build & Automate Workflows

– Use tools like Zapier, HubSpot workflows, or APIs to create automations that improve customer success and internal efficiency.
- Clear Documentation
- Contribute to the support center with very clear written documentation & articles.

What we're looking for

• A true passion for and deep understanding of every aspect of the Whippy platform.
• A natural at building strong relationships with clients, being highly engaging and approachable.
• Excellent communication skills, both in writing and speaking.
• Proficiency in documentation and maintaining clear records.
• Strong analytical abilities, particularly with Google Sheets, Excel, and data management software.
• Superior time management and organizational skills.
• Experience with workflow automation tools (Zapier, HubSpot, APIs) and comfortable building automation to streamline processes.
• Previous experience in Customer Support, ideally 1+ years, preferably in a SAAS environment.
• Ability to work autonomously and solve problems independently in a fast-paced startup setting.
• A desire to grow and adapt within a dynamic work environment.

What we offer

• Competitive Pay
• Opportunity to take on significant responsibility and ownership in a highly disruptive product
• Working hands-on with serial entrepreneurs who have created $100M+ valued companies

Where you'll work

Wework - Vicente López 1000

How to apply

Email your resume & cover letter to

Please use Subject line: Customer Support Specialist (LATAM)

Company: Bungii (Logistics)

Compensation: $1,200 USD/month

Contract Type: Temp-to-Hire (Start temporary, with potential for long-term)

Role: Customer Support Specialist – Driver Communications

Are you ready to grow your customer support career in a fast-paced, tech-driven logistics company? This role puts you right at the heart of operations—supporting our driver community and ensuring smooth, reliable communication every single day.

We're looking for someone who thrives under pressure, loves problem-solving, and wants the chance to turn a short-term contract into a long-term opportunity. If you're motivated to make an impact and stand out, this is your shot.

• Be the first point of contact for our drivers through real-time chat.
• Deliver clear, timely, and professional responses that keep drivers supported and confident.
• Troubleshoot and resolve issues quickly—or escalate when necessary.
• Maintain organized, detailed records so nothing falls through the cracks.
• Work as part of a collaborative, high-performing team that values efficiency and reliability.

• Experience in customer service, operations, or logistics support.
• Excellent written English communication—professional, concise, and calm under pressure.
• Adaptability to changing schedules and a proven track record of reliability.
• Strong attention to detail and the ability to work independently in a remote team.
• (Bonus) Experience with driver/field operations or on-demand services.

• Training & Temp Engagement: Tue–Sat, 8-hour shifts (daily start times may vary).
• Flexibility: Willingness to work some overtime when needed (all overtime is paid)
• Long-Term Option: Top performers may transition into a schedule of four 10-hour shifts per week, with varying days and start times.

Build valuable real-world experience in logistics & tech.

Work 100% remotely with a supportive and professional team.

Chance to turn a temporary role into a long-term career.

Be part of a high-impact team where your work directly supports driver success.

• Must have a professional remote work setup and reliable internet.
• Strong Virtual presence with excellent communication skills (English C1/C2).
• As part of the recruitment process, candidates will be asked to submit a short introduction video.

Location: Argentina (This is a remote role working with our US office)

Business-Level Fluency in English is required.

In a Nutshell

For a global team of customer-obsessed product support professionals, we are looking for a Product Support Specialist who is an enthusiastic and tech-obsessed problem solver to join our efforts to amaze our SMB customers with our service. We're aiming higher and higher and we're looking for the right technical professional, with a keen curiosity for all things technical, to join us.

Our Team of Product Support Specialists is small but mighty. For our customers, we are the face of vcita. For the company, we are the advocates for the customer. We're often the first to know what's working and what isn't. We use that knowledge to help guide the growth and evolution of all the vcita services.

This role will be remote in Argentina, reporting to our Director of Support based in the United States. Our global teams are based in Bellevue, Washington, St. Petersburg , Florida, and Tel Aviv, Israel.

About Us

vcita is a compact, quick-smart app that keeps you fully connected to your business, whenever and wherever you are working from. With vcita, you can track and perform all your daily tasks, from the "first hello" to the last invoice: Charge and collect payments, invite clients to book you online, create branded invoices and quotes, and send SMS appointment reminders - all in a few simple clicks, from one single app.

vcita includes an online CRM to manage all client communications, online scheduling, online payments, email & SMS campaigns, lead-generating website widgets, and everything a small business needs to drive more business and provide excellent client service.

What You'll Do

• Provide friendly, solution-oriented support to vcita users via Zendesk tickets, live chat, Zoom, and phone — always aiming to deliver an excellent customer experience
• Respond to a wide range of customer questions and challenges, from account setup to troubleshooting issues, with empathy, patience, and professionalism
• Recreate and replicate user-reported issues to better understand problems and provide accurate, effective solutions
• Collaborate with teammates and cross-functional partners to resolve more complex tickets and ensure every customer feels heard, supported, and valued
• Capture and share customer feedback, bugs, and feature requests with our R&D team to help improve the vcita experience for all users
• Continuously grow your knowledge of the vcita platform so you can confidently guide customers and contribute to team learning

Who you are:

• Customer-Focused:
  You genuinely enjoy helping people and go the extra mile to ensure they feel heard, supported, and satisfied. You advocate for the customer experience in every interaction
• Tech-Curious:
  We're not looking for an engineer — but you love digging into software, figuring things out, and helping others do the same. You approach technical challenges with curiosity, not fear
• Clear Communicator:
  Whether you're chatting with a small business owner or escalating an issue to a product team, you tailor your tone and style to meet the moment. You explain things simply and kindly
• Detail-Oriented Problem Solver:
  You notice the small things that make a big difference — and you follow through to make sure issues get fully resolved
• Coachable & Growth-Minded:
  You take feedback well and see it as a path to getting even better. You're always open to learning new tools, techniques, or workflows
• Self-Motivated & Collaborative:
  You take ownership of your work but thrive in a team that shares knowledge, ideas, and wins. You look for ways to contribute beyond the ticket queue
• Reliable & Adaptable:
  You stay calm under pressure and adjust easily when things shift. You're someone your team and your customers can count on

Requirements

• Business-Level fluency in English, both verbal and written
• Availability to work the hours of 7am-4pm Pacific Hours
• Prior experience in a customer-facing support role — such as Customer Support, Client Services — ideally in a SaaS or software environment
• Strong communication skills, both written and verbal, with a knack for explaining technical concepts in a clear and friendly way
• Proven ability to learn and implement new technologies quickly
• Comfort working across multiple channels (email, chat, phone, video) and managing multiple tasks in a fast-paced environment

Bonus Points (Nice to Have, Not Required):

• Experience working in a start-up or high-growth environment
• Exposure to or curiosity about basic HTML, CSS, or tools that use APIs or SQL — but no coding experience is expected

Disclaimer:
vcita is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, faith, gender, gender identity or expression, sex, sexual orientation or stereotyping, national origin, genetics, age, ancestry, ethnicity, medical condition, pregnancy, marital status, partnership status, family or parental status, physical or mental disability military or veteran status, citizenship status, or any other status protected by applicable law. vcita is an E-verify employer.

Get AI-powered advice on this job and access more exclusive features.

We are seeking a Customer Support Specialist to assist our customers with technical issues related to our products and services. The responsibilities include resolving customer queries, recommending solutions, and guiding users through features and functionalities. Success in this role requires excellent communication skills and the ability to earn customer trust. Familiarity with help desk software is also essential. Ultimately, you will help us build a reputation for outstanding customer support during all stages of the customer journey.

1. Respond promptly and accurately to customer queries via phone, email, or chat.
2. Identify customer needs and assist them in using specific features.
3. Analyze and report product malfunctions by testing scenarios or impersonating users.
4. Update internal databases with technical issues and customer interactions.
5. Monitor social media for customer complaints and provide assistance.
6. Share feature requests and workarounds with team members.
7. Inform customers about new features and functionalities.
8. Follow up to ensure technical issues are resolved.
9. Gather customer feedback and share insights with Product, Sales, and Marketing teams.
10. Assist in training junior Customer Support Representatives.

• Experience as a Customer Support Specialist or similar role.
• Familiarity with the industry is a plus.
• Experience with help desk software and remote support tools.
• Understanding of CRM systems.
• Excellent communication and problem-solving skills.
• Ability to multitask and handle challenging situations with patience.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: IT Services and IT Consulting