272 Ofertas de Customer Support en Argentina

About Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic .

Your role

As a Product Support Representative, T2, you’ll own escalated customer interactions and our collective T2 knowledge base. You’ll work closely with our Engineering team to further refine the product. You’ll also help create knowledge base articles that will supply our overall support team with additional troubleshooting resources.

This position reports to our Manager, Product T2, and will have the opportunity to work at our Buenos Aires office.

The Customer Experience (CX) Organization is aimed at delighting customers at every touchpoint. We are dedicated to understanding and meeting the evolving needs and expectations of our customers. We are committed to working collaboratively to deliver seamless and memorable interactions.

Dialpad’s Product Support Representative, T2 will provide excellent technical assistance to serve our customer base and Tier 1 team. In this role, you’ll combine troubleshooting skills, a willingness to learn, and a knack for curiosity to help the team reach its goals.

Dialpad’s Product T2 team plays an essential role in delivering a positive experience to our customers and fellow internal teams.

What You’ll Do

• Own and manage escalated customer issue reports.
• Partner with our Engineering, Product Management, and Support Leadership teams to resolve complex technical issues and bugs.
• Become an expert of the product, utilizing all of the resources at your disposal.
• Replicate and document reported issues/workflows, and explore potential workarounds.
• Provide coaching opportunities to our Support Development team.

Skills you’ll bring

• Minimum of 6 years in Customer Support (additional work experience in a technical field is preferred).
• Ability to troubleshoot complex technical issues and escalate bug reports.
• Ability to tailor your communication style to varying levels of technical understanding.
• Manage multiple cases and communication channels (Email, Internal channels, Video Meetings).
• Willingness and excitement to learn the product, teach others, and play an instrumental role in helping us improve.
• Effective communication skills across a variety of internal teams and stakeholders.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work , ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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Direct message the job poster from Design Manager

About Design Manager

Design Manager (with its group of products Design Manager , DesignSpec , Spexx and Exxpedite ) is a leading project management and accounting software built specifically for interior designers. For over 30 years, we've helped design professionals streamline their businesses by offering a comprehensive, easy-to-use platform that combines project tracking, accounting, and client communication tools in one solution. Our mission is to empower designers to focus on what they do best—creating beautiful spaces—by providing them with the support and software they need to succeed.

About the Role

We are seeking a detail-oriented, empathetic, and proactive Customer Support / Onboarding Specialist to join our growing team. This individual will be the first point of contact for new users, helping them get set up for success while also providing ongoing support to ensure a smooth and productive experience with our platform.

This is a fully remote, full-time position based in Argentina , offering a unique opportunity to work with a dynamic and customer-centric team supporting clients across the globe.

Key Responsibilities

• Guide new clients through the onboarding process, including setup, training, and initial configuration
• Deliver exceptional customer support via email, chat, and video calls
• Troubleshoot user issues and provide timely, clear solutions
• Educate clients on best practices and features to help them maximize the value of Design Manager
• Collaborate with internal teams (Product, Sales, and Development) to relay client feedback and improve the platform
• Maintain detailed records of customer interactions and support tickets
• Continuously look for ways to improve the onboarding and support process

Qualifications

• 2+ years of experience in customer support, onboarding, or a client-facing role (preferably in SaaS or tech)
• Strong communication skills in English, both written and verbal
• Highly organized with a keen attention to detail
• Ability to explain technical concepts in a clear and approachable manner
• Comfortable working independently in a remote environment
• Proficiency with customer support tools such as Zendesk, Intercom, or similar
• Experience in interior design, project management software, or accounting tools is a plus

Why Join Design Manager?

• 100% remote work with a flexible schedule
• Opportunity to work with a passionate, supportive, and global team
• Be part of a respected brand that’s been helping designers for over 30 years
• Opportunities for growth and learning in a collaborative environment

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Software Development

Referrals increase your chances of interviewing at Design Manager by 2x

Get notified about new Customer Support Specialist jobs in Argentina .

Latin America $15,000.00-$0,000.00 2 weeks ago

Godoy Cruz, Mendoza, Argentina 1 month ago

Argentina 48,000.00- 96,000.00 1 month ago

Greater Buenos Aires 9,000.00- 13,200.00 1 month ago

Greater Buenos Aires 600.00- 800.00 1 month ago

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Presta calidad de atención a los clientes que solicitan información e instrucciones a través de chat y correo electrónico. Su misión es garantizar que la calidad de las respuestas enamore al cliente y asegure su satisfacción como cliente de emBlue, resolviendo dudas y problemas de manera eficiente. Además, contribuye a la retención y éxito del cliente brindando soporte técnico y funcional sobre la plataforma.

¿Cuáles serán tus responsabilidades?

Atención y Soporte al Cliente:

• Diagnosticar y solucionar problemas técnicos y funcionales dentro de la plataforma.
• Escalar incidencias a los equipos correspondientes (Producto, IT, Customer Success) cuando sea necesario.
• Asegurar tiempos de respuesta dentro de los SLA establecidos.

Gestión de Tickets y Base de Conocimiento:

• Documentar y gestionar tickets en la herramienta de soporte.
• Contribuir a la mejora continua de la base de conocimiento interna y externa.
• Identificar tendencias en los reportes de clientes y comunicar insights al equipo de producto.

Colaboración Interna y Mejora Continua:

• Trabajar en conjunto con el equipo de Customer Success y Sales para garantizar la mejor experiencia del cliente.
• Proponer mejoras en procesos de soporte para optimizar tiempos de resolución.
• Participar en reuniones de equipo para compartir aprendizajes y buenas prácticas.

Requisitos adicionales:

• Excelentes habilidades de comunicación.
• Manejo de paquete Open Office.
• Manejo de CRM preferentemente Zendesk o similar.
• Experiencia mínima de 6 meses en atención al cliente por chat y email.
• Inglés avanzado y/o portugués (excluyente).

• Día libre en tu cumpleaños.
• Más días de estudio para tu desarrollo personal.
• Compensación por gastos de conectividad.
• FlexTime y Home Office.
• Programa emBlueSity para tu conocimiento.
• Plan de referidos.

Nivel mínimo de educación: Universitario en curso.

En emBlue valoramos la agilidad, creatividad y el cambio. Somos líderes en cada tarea y buscamos ir más allá, generando conversaciones personales y relevantes. Esa es la esencia emBluer.

Somos una empresa SaaS de tecnología, ayudando a crear conversaciones digitales relevantes y personalizadas, fortaleciendo relaciones duraderas con los clientes. Nuestra plataforma de Customer Engagement es líder en Latinoamérica, presente en más de 15 países, con oficinas en Argentina, Brasil, Colombia, Chile, Ecuador, México, Perú, Paraguay y Estados Unidos. Ofrecemos soluciones de CRM omnicanal, automatizaciones, segmentación, business intelligence, NPS y campañas en múltiples canales como Email, SMS, WhatsApp, Push Notifications, Pop Ups y más.

Your dream job! Customer Support at fun WordPress Startup Do you dream of working for a startup that will help millions of people? Do you have the heart of a teacher? As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning! To love this role, here’s the type of person you are: - You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe ***WHAT YOU WILL DO You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related. Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day. We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus). Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents! ***WHAT WE OFFER Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. - Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks. *** LOCATION This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks. ***REQUIREMENTS - Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position) *** HOW TO APPLY If all of this sounds interesting, then please submit your application! Please clearly include the following in your cover letter: Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you! —---—--- ***ABOUT APPROVEME.COM ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever. APPLY FOR THIS POSITION #J-18808-Ljbffr

Your dream job! Customer Support at fun WordPress Startup Do you dream of working for a startup that will help millions of people? Do you have the heart of a teacher? As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning! To love this role, here’s the type of person you are: - You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe ***WHAT YOU WILL DO You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related. Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day. We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus). Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents! ***WHAT WE OFFER Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. - Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks. *** LOCATION This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks. ***REQUIREMENTS - Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position) *** HOW TO APPLY If all of this sounds interesting, then please submit your application! Please clearly include the following in your cover letter: Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you! —---—--- ***ABOUT APPROVEME.COM ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever. APPLY FOR THIS POSITION #J-18808-Ljbffr

Your dream job! Customer Support at fun WordPress Startup Do you dream of working for a startup that will help millions of people? Do you have the heart of a teacher? As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning! To love this role, here’s the type of person you are: - You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe ***WHAT YOU WILL DO You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related. Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day. We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus). Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents! ***WHAT WE OFFER Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. - Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks. *** LOCATION This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks. ***REQUIREMENTS - Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position) *** HOW TO APPLY If all of this sounds interesting, then please submit your application! Please clearly include the following in your cover letter: Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you! —---—--- ***ABOUT APPROVEME.COM ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever. APPLY FOR THIS POSITION #J-18808-Ljbffr

Position Summary

Patrianna is a rapidly growing product development company headquartered in Gibraltar, working to revolutionize the social casino gaming industry. We prioritize innovation, quality, and customer satisfaction, driven by a team of talented professionals from around the globe. If you're eager to contribute to a dynamic team and grow your skills in an international setting, Patrianna offers an unparalleled opportunity for professional advancement.

The Customer Support Agent is responsible for delivering an outstanding customer experience. This involves engaging with customers through various channels, including email, live chat and social media, to resolve issues, provide personalized assistance, and ensure an outstanding customer experience to both regular and high-value players.

Core Areas of Responsibility

Customer Interaction & Support

• Handle inquiries and complaints from regular and high-value customers via email, live chat and social media

• Provide accurate information about products, services, purchases, redemptions, loyalty rewards, and technical issues

• Deliver personalized assistance based on customer preferences and tailor the support experience accordingly

Issue Resolution

• Resolve customer issues promptly and professionally to ensure a positive player experience

• Raise escalations from high-value customers to Senior Agent on shift, addressing issues with SA guidance on how to resolve matters

• Provide consistent follow-ups and updates to customers on escalated issues, until full resolution

Customer Engagement

• Proactively engage with high-value players to enhance satisfaction and identify upselling or cross-selling opportunities

• Foster customer loyalty through tailored support and relationship-building strategies, providing personalised recommendations and solutions

Collaboration & Communication

• Collaborate cross-functionally with other departments to resolve escalations and improve service delivery

• Communicate customer needs, concerns, and suggestions to Senior Agents for oversight and input

Performance & Continuous Improvement

• Meet or exceed individual and team KPIs, SLAs, and performance targets

• Participate in ongoing training, development, and knowledge-sharing sessions to enhance skills and knowledge

• Stay informed on industry trends, tools, new technologies and best practices in customer support and high-value customer management

• Provide insights and recommendations to the CS Senior Agent / CS Manager for improving support processes, tools, and workflows related to customer support

We are seeking a Customer Support Specialist who is passionate about helping people and delivering exceptional service. In this role, you’ll be the first point of contact for our users, assisting with questions, troubleshooting issues, and ensuring a smooth experience on our App. We’re looking for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to connect with and support our community.

Key Responsibilities:

• Respond to customer inquiries via email, chat, and phone in a timely manner.
• Responding to support tickets from events attendees and event hosts
• Resolve product or service problems by clarifying the customer’s issue, determining the cause, and providing the best solution.
• Guide users on how to make the most out of our features.
• Maintain a positive and empathetic attitude toward users.
• Collect user feedback to help improve the platform and services.

• 1-2 years in customer support (required), preferably in SaaS or tech
• Proven experience with Intercom platform (required)
• Ideally has experience in fitness, wellness, or event management industries
• Previous startup experience is a plus
• Experience working evening/non-traditional hours is beneficial
• Background in creating help documentation or video tutorials is advantageous
• Must be available for consistent 2 PM - 7 PM PST schedule

• Bachelor's degree or equivalent experience

• Exceptional written and verbal communication skills
• Strong writing ability - can craft clear, friendly, and professional responses
• Excellent problem-solving and troubleshooting abilities
• Strong multitasking capabilities - can manage 25-50 tickets per shift
• High attention to detail
• Ability to work independently during afternoon/evening hours
• Customer-focused mindset with genuine enthusiasm for helping others

• Fluent in conversational English (required)
• Spanish/English bilingual abilities are a bonus

• Proficient with Intercom support platform (required)
• Comfortable with AI-powered support tools and automation
• Strong technical aptitude for learning new software quickly
• Basic understanding of payment processing and SaaS billing is a plus
• Experience with multiple support platforms beyond Intercom is beneficial

• Empathetic and patient
• Enthusiastic about helping others succeed
• Team player who contributes to knowledge sharing
• Self-motivated to work independently during afternoon shifts
• Continuous learner who stays updated on platform changes
• Positive attitude with ability to maintain high CSAT scores (85%+)
• Days and time of work shift: 2 - 7 PT
• Place of work: Remote
• Lunch break: 30 minutes
• Annual paid vacation time: 10 calendar days, request 30 days in advance of first day off.
• National holidays: Observance of national holidays of Argentina or country.
• Evaluation of performance and salary raise: Quarterly

We are bringing the world together through fitness.

Our product is the Shopify for fitness and sports communities. We are the social app for fitness.

We are a mission-driven team of high-performers backed by the very best VCs and angel investors.

If you’re passionate about helping others, want to see your work make a direct impact in thousands of ‘solopreneurs’ lives, and want to work alongside the very best people - we’d love to have you join our mission!

DolarApp is redefining how Latin America manages its finances, offering secure, seamless, and innovative financial products that empower individuals and businesses to operate globally. Join us to help build a world-class customer experience.

We are looking for a Customer Support Agent to join the DolarApp Business team as a foundational member of our customer-facing function. You will be the first line of support for our business clients, solving their problems quickly, empathetically, and effectively. You’ll also work closely with Operations to improve workflows and influence product improvements that reduce friction for customers.

This is a role for someone who thrives in fast-paced environments, loves solving problems, and takes ownership of delivering exceptional service.

• Be a Customer Champion: Handle customer complaints swiftly and efficiently, providing tailored solutions within tight timeframes. Follow-up is crucial to ensure resolutions stick.

• Solve problems: solve problems our customers face by collaborating with the rest of the Operations team, and come up with product proposals to decrease the workload.

• You will get things done: beyond the scope of work and priorities, it is in the DNA of our Operations function to do whatever it takes to win.

• Owner mentality: joining as a foundational member of the Business team, you will shape our customer facing function towards a world class operation

• Fluency in English and Spanish

• At least 2 years of Customer Support experience (fintech or tech company experience highly desirable)

• Strong problem-solving skills – able to break down issues and identify optimal solutions

• Empathy and a customer-first mindset

• Resourcefulness, attention to detail, and diligence in execution

• A collaborative team player who is driven, relentless, and results-oriented

• Competitive salary

• Discretionary monthly performance cash bonus

• Latest technology to work with

• Strong team that will help you improve your skills