3.206 Ofertas de Customer Support en Argentina

Your dream job! Customer Support at fun WordPress Startup Do you dream of working for a startup that will help millions of people? Do you have the heart of a teacher? As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning! To love this role, here’s the type of person you are: - You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe ***WHAT YOU WILL DO You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related. Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day. We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus). Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents! ***WHAT WE OFFER Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. - Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks. *** LOCATION This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks. ***REQUIREMENTS - Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position) *** HOW TO APPLY If all of this sounds interesting, then please submit your application! Please clearly include the following in your cover letter: Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you! —---—--- ***ABOUT APPROVEME.COM ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever. APPLY FOR THIS POSITION #J-18808-Ljbffr

About us

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. We’re growing fast — since our founding in 2019, we’ve grown to over 4 million users across 600,000 businesses. Based in San Francisco, we've raised $55M in funding from top-tier investors and are honored to have been named as a Forbes Next Billion Dollar Startup and LinkedIn Top Startup. Join us in our mission to uplevel how people do work.

At Scribe, excellent customer support is a key part of our growth. As a member of our talented support team, you’ll help resolve queries (email mostly), recommend solutions, and become an expert in both our users and our product. You’ll work with engineers and product managers to help solve problems and make Scribe easier and more natural to use. This job is remote friendly (you’ll have teammates around the world).

• Excellent English communication skills, both written and verbal
• Ability to work in a team environment
• Strong problem-solving and analytical skills
• Familiarity with both Mac and Windows operating systems
• Ability to adapt and follow through extensive amounts of information on a weekly basis
• 4+ years of experience in Software Customer Support
• Understanding of how to optimize support processes and improve efficiency
• You are comfortable working with Zendesk or similar CRM products

• Experience in subscription-based billing Customer Support
• Bachelor's degree in Computer Science, Communications, or a related field

Keep in mind that success in this role is considered natural communication with Scribe users, a positive attitude, and a willingness to learn, investigate and help!

If you are passionate about helping people and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity.

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.

Your dream job! Customer Support at fun WordPress Startup Do you dream of working for a startup that will help millions of people? Do you have the heart of a teacher? As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning! To love this role, here’s the type of person you are: - You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe ***WHAT YOU WILL DO You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related. Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day. We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus). Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents! ***WHAT WE OFFER Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. - Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks. *** LOCATION This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks. ***REQUIREMENTS - Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position) *** HOW TO APPLY If all of this sounds interesting, then please submit your application! Please clearly include the following in your cover letter: Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you! —---—--- ***ABOUT APPROVEME.COM ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever. APPLY FOR THIS POSITION #J-18808-Ljbffr

Your dream job! Customer Support at fun WordPress Startup Do you dream of working for a startup that will help millions of people? Do you have the heart of a teacher? As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning! To love this role, here’s the type of person you are: - You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe ***WHAT YOU WILL DO You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related. Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day. We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus). Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents! ***WHAT WE OFFER Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer. - Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks. *** LOCATION This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks. ***REQUIREMENTS - Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position) *** HOW TO APPLY If all of this sounds interesting, then please submit your application! Please clearly include the following in your cover letter: Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you! —---—--- ***ABOUT APPROVEME.COM ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever. APPLY FOR THIS POSITION #J-18808-Ljbffr

About us

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. We’re growing fast — since our founding in 2019, we’ve grown to over 4 million users across 600,000 businesses. Based in San Francisco, we've raised $55M in funding from top-tier investors and are honored to have been named as a Forbes Next Billion Dollar Startup and LinkedIn Top Startup. Join us in our mission to uplevel how people do work.

At Scribe, excellent customer support is a key part of our growth. As a member of our talented support team, you’ll help resolve queries (email mostly), recommend solutions, and become an expert in both our users and our product. You’ll work with engineers and product managers to help solve problems and make Scribe easier and more natural to use. This job is remote friendly (you’ll have teammates around the world).

• Excellent English communication skills, both written and verbal
• Ability to work in a team environment
• Strong problem-solving and analytical skills
• Familiarity with both Mac and Windows operating systems
• Ability to adapt and follow through extensive amounts of information on a weekly basis
• 4+ years of experience in Software Customer Support
• Understanding of how to optimize support processes and improve efficiency
• You are comfortable working with Zendesk or similar CRM products

• Experience in subscription-based billing Customer Support
• Bachelor's degree in Computer Science, Communications, or a related field

Keep in mind that success in this role is considered natural communication with Scribe users, a positive attitude, and a willingness to learn, investigate and help!

If you are passionate about helping people and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity.

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.

Your dream job! Customer Support at fun WordPress Startup

Do you dream of working for a startup that will help millions of people?

Do you have the heart of a teacher?

As a Customer Support (also known as “Happiness Engineer”) you will be responsible for keeping the wheels of a growing startup turning!

To love this role, here’s the type of person you are:

- You’re a google spreadsheet wizard.
- You’re amazing at following directions.
- You’re passionate about research and helping people.
- You’re incredibly organized and detailed.
- You’re positive and enjoy making another person’s day.
- You’re an excellent communicator who makes sure nothing slips through the cracks.
- You’re a self-starter who loves taking initiative and seeing things through to completion.
- You have the curiosity and desire to learn and grow your skills.
- You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.
- You have prior WordPress experience and understand how plugins work, plugin and theme troubleshooting, etc.
- You are a linguistic legend with a command of the English language so strong it would make Shakespeare bow down in awe

***WHAT YOU WILL DO

You are the bridge between ApproveMe.com and our users. You are responsible for sales questions, general technical support, helping our users get to know the ins and outs of ApproveMe.com’s WP E-Signature plugin, and facilitating other tasks that are billing, user, or site-related.

Full Time or Part Time, we're searching for individual freelance contractors that are available for both. Our support team is a critical component of our organization. that is on the front-lines engaging with customers and potential customers each and every day.

We're searching for individuals who are long-time WordPress users who additionally know how to get their hands dirty when it comes to basic troubleshooting WordPress sites, and of course creating and customizing WordPress plugins and themes (bonus).

Self-starters that are independent, have incredible people skills, and are fluent in English are a requirement. Bar-tending or restaurant experience = bonus points. They make great support agents!

***WHAT WE OFFER

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.

- Competitive Local Salary.
- Work from your home. We’re spread out all over the world – the United States, Ireland, Bangladesh, India, Indonesia and more.
- We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
- We give you the opportunity to solve challenging and meaningful problems that make a difference.
- Custom branded laptop at your five year anniversary.
- Ability to work with some of the best people in the business through frequent, if not daily, interactions.
- And in case you were wondering: no politics, no b.s., and no jerks.

*** LOCATION

This is a remote position - our team is spread around the globe! Our home base is in Arizona, USA, so company operating hours are Monday - Friday, 8 am - 5pm MST (UTC -7). While full coverage is not a requirement, you must be available during a portion of the day. If we need to sync up in real-time before you work on your project/tasks.

***REQUIREMENTS

- Personal Computer with (reliable) Internet Access
- Availability to participate in (bi-weekly) audio/video meetings between the hours 8 am - 5 pm PST
- Available for 40+ hours per week (this is a full-time position)

*** HOW TO APPLY

If all of this sounds interesting, then please submit your application!

Please clearly include the following in your cover letter:

Tell us a bit about yourself and why you should be considered. Include any details about your experience, qualifications, personality, etc. that are relevant to the job posting.
We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly. Qualified candidates may be asked to complete a test assignment.
Thanks and we look forward to hearing from you!

—---—---

***ABOUT APPROVEME.COM

ApproveMe.com is a startup located in Phoenix, AZ. Our product WPESign transforms a WordPress powered website into a legally binding, court recognized document signing application. We’ve been collaborating with some of the most successful designers and startups founders in the world to create a new product that will literally change how the electronic signature industry approaches signing documents forever.

APPLY FOR THIS POSITION

Join to apply for the Customer Support Engineer role at Siena AI

Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.

If you're excited about the intersection of human-to-machine communication and want to be part of a team driving innovation and making a real impact in automating agentic workflows, join us on our mission to revolutionize customer experience through empathetic AI.

At Siena, AI isn't just a tool—it’s embedded in our DNA. We believe that leveraging AI-first workflows empowers individuals to work smarter, faster, and more creatively. Our team embraces AI-powered augmentation in everything we do, from research to execution, making us more efficient and innovative every day.

As Customer Support Engineer you will be responsible for providing exceptional customer support, troubleshooting technical issues, and offering insights for the continuous improvement of our AI products. This role demands a blend of technical acumen, problem-solving skills, and a customer-centric approach.

• Customer Service: Deliver high-quality support to customers via phone, email, and chat. Respond to customer inquiries in a timely and accurate manner.
• Technical Support: Troubleshoot and resolve technical issues related to our AI products and services. Guide customers through problem-solving processes.
• Product Knowledge: Maintain up-to-date knowledge of our product features, capabilities, and updates to provide informed support.
• Feedback Collection: Gather and relay customer feedback to the product development team for future enhancements.
• Documentation: Accurately document customer interactions, issues, and resolutions in our CRM system.
• Collaboration: Work closely with the technical and product teams to stay informed about product changes and contribute to product improvement discussions.

• Minimum of 3 years in customer support for SaaS or technical products. Experience in the AI industry is a big plus.
• Strong communication and interpersonal skills.
• Proficiency in problem-solving and troubleshooting.
• Ability to work in a fast-paced, remote environment.
• Understanding of ChatGPT and technical products.

• Make a real impact. Your work directly shapes our product and company.
• A Voice that matters. In a small team, every perspective counts—yours included.
• Working at Siena. We are a fully remote, globally distributed team working at the bleeding edge of CX and generative AI.
• Competitive compensation. Great salary plus the opportunity for equity or stock grants.
• Flexible time off. Take at least 15 days—more if you need it.
• A Learning budget. If you're growing, so are we.
• The thrill of building something new. Join us at a stage where your contributions matter most.
• Tackling meaningful challenges. We’re redefining how work gets done through AI.

• Curiosity and creativity: You always seek new knowledge, ask questions, and explore different perspectives to deepen your understanding.
• Customer empathy: You are driven by our customers’ success. You see needs they can’t articulate.
• Resilience: You bounce back from setbacks, adapt to change, and thrive in the face of challenges.
• Ownership and autonomy: When things break, you fix first, explain later.
• Relationships: You create bonds with your colleagues - building trust and sharing success.
• Craft and speed: You balance vision with pragmatism. Your standards pull everyone higher.
• Open and direct: You share and receive feedback. You are open about what’s working and what not.

To ensure you stay at the cutting edge of AI-driven work, we provide:

• Perplexity Pro account
• ChatGPT Pro account
• Claude Pro account
• Quarterly budget for experimenting with new AI tools
• A culture that encourages AI experimentation and adoption

We encourage our team to explore and integrate AI tools into their workflows, allowing them to maximize efficiency and innovation in their roles.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Technology, Information and Internet

About Prodly

Prodly is a global innovator in Applications Operations (AppOps) software. Our tools simplify deployment, version control, and governance for enterprise applications — helping companies go live faster with fewer headaches.

We're a VC-backed Salesforce ISV partner , and our rapidly expanding product suite supports Salesforce solutions like CPQ , Field Service Lightning (FSL) , Advanced Approvals (AA) , and Billing — along with reference data management for Sandboxes.

At Prodly, we're not just building software. We're building a team of curious, driven people who love solving real problems.

As a Customer Support Engineer , you’ll be the friendly, knowledgeable face of Prodly for our users. You’ll help troubleshoot technical issues, create resources to make our products easier to use, and work closely with our Customer Success, Product, and Engineering teams.

This is a great entry point into the SaaS and Salesforce ecosystem — and a role with lots of growth potential for the right person.

• Become a product expert in AppOps and the Prodly suite
• Help customers resolve technical issues via support tickets, email, or chat
• Collaborate with Engineering and Product teams to investigate bugs and improve the user experience
• Contribute to self-service resources like knowledge base articles, how-to videos, and webinars
• Curate customer feedback and help relay it to Product Management
• Assist in building and optimizing internal processes for customer success and support
• Facilitate screen-sharing sessions with customers to gather more information about their problems
• Help train AI support agents on our product to proactively resolve support requests

• Familiarity with Salesforce is a must (certifications like Admin, App Builder, CPQ are a big plus)
• Strong communication skills in English is a must — both written and verbal — especially in remote settings
• Ability to explain technical concepts in a clear, user-friendly way
• Curiosity, proactiveness, and a passion for learning
• Strong troubleshooting and problem-solving abilities
• Comfortable working independently in a fast-paced, startup-like environment
• Bonus: Trailhead Superbadges or previous support experience in SaaS
• Independent problem-solving and technical troubleshooting skills. Ability to learn on-the-job and do independent research as you get acclimated to our product offering.
• Willingness to go above and beyond to deliver a world-class support experience to our customers and partners.

• Competitive compensation based on your skills and experience
• Medical insurance allowance
• Home office setup support
• Fully remote team culture — we value flexibility and trust
• A collaborative, supportive team that shares knowledge and wants to see you grow

Prodly is a digital-first company — our team works remotely from across the globe using cutting-edge tools and a strong culture of collaboration. You’ll have the freedom to work from anywhere, as long as your working hours allow for some morning overlap with EU-based colleagues.

About us

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. We’re growing fast — since our founding in 2019, we’ve grown to over 4 million users across 600,000 businesses. Based in San Francisco, we've raised $55M in funding from top-tier investors and are honored to have been named as a Forbes Next Billion Dollar Startup and LinkedIn Top Startup. Join us in our mission to uplevel how people do work.

At Scribe, excellent customer support is a key part of our growth. As a member of our talented support team, you’ll help resolve queries (email mostly), recommend solutions, and become an expert in both our users and our product. You’ll work with engineers and product managers to help solve problems and make Scribe easier and more natural to use. This job is remote friendly (you’ll have teammates around the world).

• Excellent English communication skills, both written and verbal
• Ability to work in a team environment
• Strong problem-solving and analytical skills
• Familiarity with both Mac and Windows operating systems
• Ability to adapt and follow through extensive amounts of information on a weekly basis
• 4+ years of experience in Software Customer Support
• Understanding of how to optimize support processes and improve efficiency
• You are comfortable working with Zendesk or similar CRM products

• Experience in subscription-based billing Customer Support
• Bachelor's degree in Computer Science, Communications, or a related field

Keep in mind that success in this role is considered natural communication with Scribe users, a positive attitude, and a willingness to learn, investigate and help!

If you are passionate about helping people and have the qualifications we are looking for, we encourage you to apply for this exciting opportunity.

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.