12 Ofertas de Especialistas en Soporte Técnico en Cordoba

Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs.

About this role

Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

What You’ll Do

• Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
• Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
• Respond to service, product, technical, and customer-relations questions on subjects such as features, and options, based on customer entitlement.
• Proactively assist customers to avoid or reduce problem occurrence.
• Work is reviewed periodically by Supervisor or Team Lead.

Who you are

• High school education or equivalent.
• Typically requires 1 year general experience, or equivalent combination of experience and college level education.

Knowledge and Skills:

• Superior skills in both written and verbal communication.
• Experience in customer facing role either remote or face to face.
• Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
• Problem solving skills.
• Accuracy in data entry.
• Excellent fluency in language to be supported.
• Experience in a phone based remote role, e- support, e-chat or similar.
• Familiarity with computer technology.
• Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems .
• Understands internal processes and tools.
• Knowledge of Knowledge Management Systems and appropriate documentation to the system.

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere .

Estamos en búsqueda de un Help Desk Semi Senior para sumar al equipo de nuestro cliente ubicado en Villa Allende, Córdoba.

Perfil ideal de la persona a ocupar el puesto:

Buscamos un profesional con experiencia comprobada en ERP, consulta y monitoreo de bases de datos relacionales, y conocimientos en sistemas contables ERP.

Tareas del puesto:

• Brindar soporte técnico a clientes locales e internacionales.
• Gestionar la mesa de ayuda en sistemas.
• Acceder y gestionar la base de datos.
• Resolver incidentes.

Requisitos:

• Formación Académica: analista en sistemas, estudios contables y de administración. (no excluyente)
• Experiencia en Sistemas contables ERP: Más de 2 años.
• Conocimientos en Base de Datos relacionales (SQL/MySQL, etc).
• Resida en Córdoba (Excluyente)
• Trabajo Presencial Zona Villa Allende (Excluyente)

• Oficina bien equipada.
• Oportunidad de crecimiento.
• Estabilidad laboral.
• Bono por desempeño.
• Regalos empresariales.

Overview

About The Company: Our client, a US-based company, specializes in providing managed IT services for the healthcare industry. Their team delivers outstanding support and technology integration for dental and medical offices across the country.

System Administrator (Remote)

We are seeking a versatile System Administrator with excellent technical support and troubleshooting skills. This remote role involves server and computer maintenance, cloud backup administration, and end-user support.

• Configure and maintain servers and operating systems.
• Install software and ensure network connectivity.
• Administer and monitor cloud backup systems.
• Provide technical support to colleagues and clients, resolving issues with efficiency and professionalism.

This role is ideal for a tech-savvy professional with strong problem-solving abilities, solid communication skills in English, and a proactive approach to IT challenges.

• C1 level of English is a must (spoken and written).
• 3+ years of experience in the same role.
• Excellent verbal and written communication skills.
• Advanced PC knowledge (ability to assemble and upgrade computers).
• Extensive experience with Windows 10/11, Server 2016/22.
• Ability to set up and maintain domain controllers.
• Strong experience in networking and troubleshooting connectivity issues.
• Knowledge of configuring firewalls, opening ports, and setting up high availability redundancy for dual ISPs.
• Experience setting up printers, scanners, and fax machines.
• Strong troubleshooting and time management skills with the ability to meet deadlines.

• Remote position, aligned with Eastern Standard Time (UTC−5) / Eastern Daylight Time (UTC−4).
• Daily interaction with US-based teams.
• Paid time off:
  • 5 sick days after 6 months.
  • 5 vacation days after 12 months.
• Monthly payments on the 15th (for the previous month).
• Supportive and collaborative team environment.
• Opportunities for professional growth.

If you are a skilled System Administrator eager to contribute to a growing team in the healthcare IT space, we encourage you to apply!

Estamos en búsqueda de un Help Desk Semi Senior para sumar al equipo de nuestro cliente ubicado en Villa Allende, Córdoba.

Perfil ideal de la persona a ocupar el puesto:

Buscamos un profesional con experiencia comprobada en ERP, consulta y monitoreo de bases de datos relacionales, y conocimientos en sistemas contables ERP.

Tareas del puesto:

• Brindar soporte técnico a clientes locales e internacionales.
• Gestionar la mesa de ayuda en sistemas.
• Acceder y gestionar la base de datos.
• Resolver incidentes.

Requisitos:

• Formación Académica: analista en sistemas, estudios contables y de administración. (no excluyente)
• Experiencia en Sistemas contables ERP: Más de 2 años.
• Conocimientos en Base de Datos relacionales (SQL/MySQL, etc).
• Resida en Córdoba (Excluyente)
• Trabajo Presencial Zona Villa Allende (Excluyente)

• Oficina bien equipada.
• Oportunidad de crecimiento.
• Estabilidad laboral.
• Bono por desempeño.
• Regalos empresariales.

Overview

Horario de lunes a viernes de 18 a 24hs.

Puesto part time

Trabajo 100% Remoto

Empresa que desarrolla y comercializa sistemas para gastronomía, se encuentra en la búsqueda de personal para ampliar su área de atención a usuarios.

Sus funciones principales serán: implementar el sistema en el cliente, capacitar y brindar soporte técnico al usuario on site y remoto.

• Implementar el sistema en el cliente.
• Capacitar y brindar soporte técnico al usuario on site y remoto.

• Edad entre 21 y 27 años
• Experiencia mínima 2 años en posiciones de soporte técnico o help desk
• Conocimiento en configuración de Windows, excluyente
• Conocimientos de Software de gestión administrativo, se valorará si trabajó con sistemas de Gastronomia
• Deseables estudios en sistemas
• Se prioriza la buena comunicación, orientación al cliente y el interés por adquirir conocimientos
• Disponibilidad para trabajar home office / remoto

• Relación de dependencia directa con la empresa
• Posibilidades de crecimiento en la compañía
• Beneficios: medicina prepaga, capacitación
• Excelente clima de trabajo

Desde ITSM CONSULTING nos encontramos en busqueda de un/A Soporte Tecnico Office 365 - 100% remoto para prestar servicio por 30hs mensuales en Empresa Lider del Rubro Farmaceutico

Excluyente contar con Monotributo activo.

Experiencia:

Experiencia de 2/3 años en soporte técnico en entornos Microsoft.

Experiencia en la administración de usuarios y licencias en Office 365.

Conocimiento de Active Directory, Azure AD y Exchange Online.

Conocimientos técnicos:

Dominio de herramientas de Office 365 (Teams, Outlook, OneDrive, SharePoint).

Gestión de correo electrónico, calendarios y contactos.

Networking básico (DNS, conectividad, VPN).

Manejo de herramientas de ticketing y soporte remoto.

Orientación al cliente y vocación de servicio.

Buena comunicación oral y escrita.

Capacidad de resolución de problemas y trabajo bajo presión.

Organización y gestión de prioridades.

Modalidad de Trabajo: 100% remoto.

Contratacion: Facturando. Monotributo activo excluyente