548 Ofertas de Marriott en Argentina

Front Desk Operator

$22000 - $28000 Y Technical Support Team

Hoy

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Descripción Del Trabajo

Hello and thank you for your interest

Currently, we are seeking a remote Receptionist for a medical clinic in New York. This is a fully remote position

What are the requirements:

  • English (Upper-Intermediate-Advanced), and Russian (Native-Fluent)
  • Excellent computer skills (ability to work with apps, CRM, emails, etc.)
  • Previous experience in a call center (be ready for 50 incoming calls) is a plus
  • High level of customer service to provide the right support for the patients
  • Quick learner (to learn medical information)
  • Detail orientation, as we are working with insurance policies
  • Punctuality
  • Fast-speed internet connection
  • Your own computer or a laptop

Schedule:

Monday-Friday from 9am to 2pm, shifts according to New York time (UTC hours total per week.
There are options to work additional hours.

What do we offer:

  • We provide 2 weeks of training for new employees, which is paid $4 per hour. The hourly rate is 5.5$ per hour. We pay in USD twice per month
  • Work in an experienced team under the supervision of a manager.
  • Ability to work remotely in the afternoon hours.
  • Paid vacation after one year of employment.
  • We provide our employees with hardware IP phones as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).
  • Open-minded management, who are easy to contact.
  • Equal opportunities for people of any age, gender, or nationality.

Responsibilities:

  • Receiving different range of phone calls from clients
  • Scheduling appointments with doctors, as well as rescheduling appointments
  • Registration of new clients in a computer system
  • Direct client's messages/requests/questions to the medical team
  • Few other reception-related tasks

Please, note that you will have to watch training videos, read manuals and pass training with team-lead. The training contains a big volume of medical information, data about doctors' availability, insurance details, a memo about clinic specialization, and many others. After the training, you will pass the test.

Please, send your CV in English to or use Easy apply button.

Lo sentimos, este trabajo no está disponible en su región

Front Desk Receptionist

Salta, Salta $9000000 - $10800000 Y geminis s.a

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Descripción Del Trabajo

Hotel Portezuelo se encuentra en la búsqueda de un/a Recepcionista para sumarse a nuestro equipo, brindando atención de calidad a nuestros huéspedes y asegurando una experiencia cálida y profesional desde el primer contacto

Responsabilidades:

  • Recibir y asistir a los huéspedes en el check-in y check-out.
  • Brindar información sobre servicios del hotel, atracciones locales y reservas.
  • Gestionar llamadas telefónicas, correos electrónicos y consultas presenciales.
  • Coordinar con otras áreas (housekeeping, mantenimiento, restaurant) para garantizar una estadía de excelencia.
  • Manejo de sistema de gestión hotelera (PMS) para registros y facturación.
  • Resolver inquietudes y reclamos con actitud proactiva y cordial.

Requisitos:

  • Experiencia previa en recepción hotelera, turismo o atención al cliente (deseable).
  • Nivel intermedio/avanzado de inglés (oral y escrito). Se valorará conocimiento de otros idiomas.
  • Manejo de herramientas informáticas (Word, Excel, correo electrónico) y sistemas de gestión hotelera.
  • Excelente presencia, comunicación y vocación de servicio.
  • Disponibilidad para trabajar en turnos rotativos (mañana, tarde y noche).

Ubicación:

Hotel Portezuelo – Ciudad de Salta

Modalidad:

Jornada completa con horarios rotativos.

Tipo de puesto: Tiempo completo

Sueldo: $900.000,00 - $ ,00 al mes

Lugar de trabajo: Empleo presencial

Lo sentimos, este trabajo no está disponible en su región

Front Desk Representative

$120000 - $240000 Y GABA Telepsychiatry

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Descripción Del Trabajo

About Us

GABA Telepsychiatry is a mental health practice that offers online psychiatric services. We aim to provide a convenient and accessible way for individuals to receive mental health care. We're seeking a talented and empathetic individual to join our team as a Front Desk Representative.

About the role:

You will be responsible for communicating with potential patients via phone, email, and chat, and addressing their queries to facilitate a successful conversion, as well as performing some administrative tasks.

Responsibilities:

  • Prospecting new leads and accounts using existing databases and phone calls.
  • Calling up to 25 prospective patients a day and responding to their inquiries via phone, email, and chat, ensuring timely and informative responses in an empathetic manner.
  • Actively promote our services and explain pricing and insurance options.
  • Persuasively address client concerns and objections to drive conversions.
  • Maintain accurate and up-to-date records of client interactions and appointments.
  • Stay informed about the latest industry trends and best practices.

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong empathy and active listening abilities
  • A passion for helping others and making a positive impact
  • 5 years of sales and customer service experience or a natural sales aptitude
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills

Benefits:

  • Remote work flexibility
  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment

If you're a compassionate and results-oriented individual who thrives in a fast-paced environment, we encourage you to apply.

Salary - $1000-$2000 per month (depending on the experience)

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Front Desk Associate

WeWork

Publicado hace 16 días

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Descripción Del Trabajo

About WeWork

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About The Opportunity

As a Front Desk Associate , you’ll be the heart and “face” of WeWork’s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team.

Duties

Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:

  • Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly.
  • Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns.
  • Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling.
  • Help ensure your building is fully operational and make adjustments when needed.
  • Take direction from the Community Associate, Community Lead and the Community Manager to support the Community team as necessary.
  • Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.
  • All of this while illustrating WeWork’s core values and working towards achieving our mission.
Front Desk Management
  • Greet all members and guests with a warm and welcoming demeanor.
  • Cover the front desk during the building’s set business hours and be an on-site point of contact for members, located at the Community bar.
  • Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies.
  • Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported.
  • Support with issuing and collect keys from members and guests as needed.
  • Keep the front desk clean, organized and free of clutter at all times.
  • Notify members of any food deliveries and packages.
Member Engagement
  • Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of community that WeWork is known for.
  • Keep track of relevant member notes and information in WeWork systems.
  • Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant.
  • Identify opportunities to celebrate members’ successes and milestones.
  • Know and be able to explain WeWork policies and procedures to members and guests.
  • Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
Building Operations and Management
  • Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing.
  • Know and be able to explain WeWork policies and procedures around mail and mailroom.
  • Monitor our spaces and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows.
  • Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc.
  • Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed.
About You

We’d love to hear from you if you meet the qualifications below:

  • Bachelors degree in Tourism, Hospitality or related
  • Proficient in English
  • You’re a people-person—you enjoy meeting new people from all walks of life.
  • In-person interactions energize you and you have outstanding interpersonal skills.
  • You feel comfortable and confident being the face of the brand.
  • Helping others gives you a sense of accomplishment.
  • You work well in a team and can roll up your sleeves to help when needed.
  • You’re able to multitask while always prioritizing the member experience.
  • You’ve worked in hospitality / retail or customer service before which is preferred but not required.
  • You have strong verbal and written communication skills.
  • You are comfortable with and proficient in basic computer skills.
  • You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
  • You show a passion and understanding of WeWork’s mission and values.
  • You have a secondary school certificate which is preferred but not required.

Availability to work onsite M - F in WeWork Blas Parera

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other

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Non Tech Integrations & Support Assistant

Virtual Administrative Assistant – Cross-Functional Team Support

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Front Desk Manager - ARG

Buenos Aires Celebrity Cruises

Publicado hace 16 días

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Descripción Del Trabajo

Overview

The Front Desk Manager owns each guest with whom they interact, follows up on experience and offers a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, the Front Desk Manager serves as the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation of every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is responsible for leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, including financial, development, training and analytical aspects, as well as accountability for escalated guest interaction, guest sentiment following the interaction, and the orderliness, emergency preparedness and efficacy of Front Desk Operations, back and front of house.

Responsibilities
  • Owns and enhances guest experience through proactive service and seamless operations across Front Desk and related departments.
  • Lead and develop the Front Desk Team; manage performance, training, and analytics.
  • Oversee financial processes, inventory, and cash handling with accuracy and compliance.
  • Respond to escalated guest concerns in a professional, empathetic, and timely manner.
  • Monitor metrics such as guest counts, desk volume, and interaction quality; analyze data to improve operations.
  • Communicate inventory, program access and maintenance requirements; steward work areas and tools.
  • Ensure emergency preparedness and uphold standards of excellence and safety policies ship-wide.
Qualifications
  • More than 4 years of experience in a Front Desk Managerial position or General Manager position in a boutique hotel or 4–5-star hotel experience.
  • Experience in handling 100+ guests in a 4–5-star hotel.
  • Experience in supervising 30+ team members in the Guest Services Department.
  • Willingness to work under pressure.
  • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German (Conversational Proficiency) preferred.
  • All duties performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, KPIs, environmental and safety policies in any relevant ship area.
  • Maintains professionalism and emergency preparedness within Front Desk Operations, representing the ship and Guest Relations in all interactions.
  • Ability to resolve issues, develop the team, and drive guest satisfaction results.
  • Strong administrative skills with periodic metrics review (guest counts, desk volume, concerns, and interaction analysis).
  • Communicates inventory and maintenance requirements; manages areas and tools responsibly.
  • Attentive to detail in all interactions and operations, with precision in financial transactions and cash handling.
  • Responds to escalated guest concerns with empathy and professionalism.
Seniority level
  • Mid-Senior level
Employment type
  • Contract
Job function
  • Marketing and Sales
Industries
  • Travel Arrangements

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Regular Full Time Front Desk Agent

Santa Fe, Santa Fe Four Seasons Hotels Ltd

Hoy

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Descripción Del Trabajo

Regular Full Time Front Desk Agent page is loaded# Regular Full Time Front Desk Agentlocations: Santa Fetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 9, 2025 (30+ days left to apply)job requisition id: REQ **About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.**About the location:**A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.# **Regular Full Time Front Desk Agent***”At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.”***Join our team in the Land of Enchantment!** An individual who shares our passion for achieving service excellence and infuses enthusiasm into everything he/she does!* We’re for looking for a genuine caring and compassionate individual with a passion for hospitality that possess integrity and accountability.* An individual who let’s their personality shine through and can be themselves.* They feel empowered to make the best decisions for the guest to create an experience and truly connect with them.* They lead with inspiration supporting and encouraging their fellow employees so that they can achieve success together.* 2+ years of service industry experience preferably in a luxury hospitality environment* Ability to work evenings, weekends and Holidays* **This position pays $20.76 hr.*** Using your ***genuine and authentic personality*** you will be checking in guests. Understanding people’s situations and feelings and taking actions to make it the best experience ever.* Checks out guest at end of stay. Ascertains guest satisfaction, with full awareness and compassion of any issues during the stay.* Is a ***brave problem solver*** in all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.* Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.* A committed team player* Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.* Mobile Position requiring movement behind the desk and within the hotel.* Continuous standing for entire shift.You would be working for the only hospitality company who’s employees have proudly recognized us to be a ***“Great Place to Work – For ALL***” by Fortune Magazine for 23 consecutive years. Four Seasons is the leading luxury hospitality company in the world with a firm commitment to customer service. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that our most valuable asset are our employees and we truly embrace diversity, equality, inclusiveness. We build our culture upon integrity, trust, transparency, respect and kindness!* Complimentary stays at Four Seasons over 135 locations worldwide (subject to availability)* Free employee meals prepared by the culinary team* Excellent Training & Development* Competitive Salary* Complimentary employee parking* Food & Beverage discounts* Spa Discounts* Medical benefit plan, including medical, dental, vision, life insurance. Includes domestic partnerships available after 30 days* Incredible Parental Leave* Pet Insurance* 401(k) Retirement Plan* Paid Time Off* Sick Leave* A culture that breeds success, and rewards it in many different ways"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. #J-18808-Ljbffr
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Regular Full Time Front Desk Agent

Santa Fe, Santa Fe Four Seasons Hotels Ltd

Publicado hace 18 días

Trabajo visto

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Descripción Del Trabajo

Regular Full Time Front Desk Agent page is loaded# Regular Full Time Front Desk Agentlocations: Santa Fetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 9, 2025 (30+ days left to apply)job requisition id: REQ **About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.**About the location:**A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.# **Regular Full Time Front Desk Agent***”At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.”***Join our team in the Land of Enchantment!** An individual who shares our passion for achieving service excellence and infuses enthusiasm into everything he/she does!* We’re for looking for a genuine caring and compassionate individual with a passion for hospitality that possess integrity and accountability.* An individual who let’s their personality shine through and can be themselves.* They feel empowered to make the best decisions for the guest to create an experience and truly connect with them.* They lead with inspiration supporting and encouraging their fellow employees so that they can achieve success together.* 2+ years of service industry experience preferably in a luxury hospitality environment* Ability to work evenings, weekends and Holidays* **This position pays $20.76 hr.*** Using your ***genuine and authentic personality*** you will be checking in guests. Understanding people’s situations and feelings and taking actions to make it the best experience ever.* Checks out guest at end of stay. Ascertains guest satisfaction, with full awareness and compassion of any issues during the stay.* Is a ***brave problem solver*** in all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.* Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.* A committed team player* Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator.* Mobile Position requiring movement behind the desk and within the hotel.* Continuous standing for entire shift.You would be working for the only hospitality company who’s employees have proudly recognized us to be a ***“Great Place to Work – For ALL***” by Fortune Magazine for 23 consecutive years. Four Seasons is the leading luxury hospitality company in the world with a firm commitment to customer service. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that our most valuable asset are our employees and we truly embrace diversity, equality, inclusiveness. We build our culture upon integrity, trust, transparency, respect and kindness!* Complimentary stays at Four Seasons over 135 locations worldwide (subject to availability)* Free employee meals prepared by the culinary team* Excellent Training & Development* Competitive Salary* Complimentary employee parking* Food & Beverage discounts* Spa Discounts* Medical benefit plan, including medical, dental, vision, life insurance. Includes domestic partnerships available after 30 days* Incredible Parental Leave* Pet Insurance* 401(k) Retirement Plan* Paid Time Off* Sick Leave* A culture that breeds success, and rewards it in many different ways"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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Acerca de lo último Marriott Empleos en Argentina !

Guest Services Manager - ARG

Chubut, Chubut Royal Caribbean Group

Publicado hace 24 días

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Descripción Del Trabajo

Overview

RECRUITMENT COORDINATOR at Royal Caribbean Group

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.

Qualifications
  • Hotel Director/Hotel General Manager background in a 4- or 5-star hotel
  • 2-3yrs of hotelier experience
  • Additional languages is an advantage (Spanish, Italian, Portuguese, French, German)
Duties and Responsibilities
  1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments.
  2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience.
  3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation.
  4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products.
  5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met.
  6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance
Seniority level
  • Director
Employment type
  • Contract
Job function
  • Administrative and Finance
  • Industries: Travel Arrangements

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Guest Services & Operations Jr. Representative|

Neuquén Nido

Publicado hace 5 días

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Descripción Del Trabajo

Overview

Guest Services & Operations Jr. Representative role based in Palermo, Buenos Aires, and it is an in-person job. Fixed schedule: Tuesday to Saturday or Sunday to Thursday. Please consider the location before applying.

Join Nido (formerly RentinBA), the leading company in high-end temporary rentals. Since 2006, we’ve specialized in corporate stays, offering fully furnished apartments and first-class hospitality services. With a growing presence in Buenos Aires, Guadalajara and Mexico City, we’re expanding fast — come be a part of our dynamic team and help us redefine temporary accommodations! We’d love you to grow with us.

The Role

We’re looking for a proactive, organized and people-oriented team member for our Operations Team in Palermo, Buenos Aires (on-site position). In this role, your mission will be to ensure the properties are in impeccable condition and that guests are highly satisfied. You'll spend most of your time in the apartments, communicating directly with our guests and resolving any issues that may arise along the way. Say goodbye to boring office and desk jobs because here, you'll be in the midst of action.

Key Responsibilities
  • Welcome guests at check-in and check-out, ensuring a warm and smooth experience.
  • Conduct inspections before, during and after stays to maintain quality standards.
  • Report and coordinate resolution of any issues with team members, vendors or technicians.
  • Oversee property maintenance, inventory and pre-stocked guest items.
  • Serve as the point of contact for issues arising in the properties — resolve them directly or refer them to the appropriate person (team members, vendors or technicians).
What We’re Looking For
  • Fluent (very advanced) Spanish and English — will be assessed during the selection process.
  • Graduate or advanced college student, preferably (not mandatory) Hospitality, Tourism or Business Administration.
  • At least 1 year of work experience (hospitality, tourism or real estate preferred).
  • Excellent communication, organizational and multitasking skills.
  • Service-oriented mindset, problem-solving and decision-making ability.
  • Sense of urgency, flexibility and teamwork.
Schedules
  • Tuesday to Saturday or Sunday to Thursday (your choice).
  • 1 pm–10 pm or 2 pm–11 pm (your choice).
Why Join Us
  • Competitive pay and a dynamic, international work environment.
  • Hands-on experience with a passionate team focused on delivering exceptional service.

If you're passionate about guest service, sociable, proactive, and a super-organized individual with an impressive ability to multitask, this could be the perfect fit for you!

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service and Other
Industries
  • Hospitality
  • Real Estate
  • Real Estate and Equipment Rental Services

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Customer Service

Buenos Aires, Buenos Aires JAS Worldwide, Inc.

Hoy

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Descripción Del Trabajo

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and other supply chain management services, including consulting, the coordination of purchase orders, and customized management services.

The Customer Service (CS) team is the primary contact for customers. CS is responsible for intercepting shipping orders, entering orders into the system, and following up with requestors, customers, and foreign JAS offices. CS facilitates communication between various departments within the company and its customers to resolve issues and support operational duties, aiming to grow volumes, gross profit, and cross-selling initiatives. This position requires delivering high-quality, accurate, and timely responses to internal and external reports.

ESSENTIAL FUNCTIONS:
  • Process orders for shipments received from customers or foreign JAS offices.
  • Verify the accuracy of data to be entered.
  • Examine shipment documents such as bills of lading and inform customers of unit prices, shipping dates, delays, and other relevant information.
  • Enter total costs into the system, record orders, and maintain copies as requested.
  • Enhance sales and marketing insights into assigned targets.
  • Identify new traffic opportunities in import, export, and local services, including customs clearance and spot business.
  • Drive revenue streams through marketing and lead generation campaigns.
  • Reduce operational costs related to marketing to improve ROI.
  • Coordinate with operations to expedite or trace shipments.
  • Compile statistics and prepare accuracy data or metrics about targets.
  • Investigate overdue, damaged, or missing shipments.
  • Handle customer complaints regarding billing or service failures and coordinate investigations.
  • Provide backup support for all accounts within their target.
QUALIFICATIONS:
  • Proficiency in Microsoft Office, Excel, and operational systems (e.g., C1, Forward).
  • Strong written and verbal communication skills.
  • Attention to detail, multitasking, and deadline management.
  • Self-motivated, team player, and independent worker.
  • Cross-selling skills.
  • Customer-oriented mindset.
  • Follow-up skills on pending issues and orders.
  • Problem-solving abilities.
  • Ability to prioritize and multitask.
  • Advanced English skills.
EDUCATION AND EXPERIENCE:
  • Minimum of 2 years’ experience in operations.
ENVIRONMENT:

Work is performed in a climate-controlled office setting. Employees may sit, stand, walk, use hands, reach, talk, hear, and occasionally stoop, kneel, crouch, and lift up to 25 pounds.

ADDITIONAL:

Adherence to HR policies, the Code of Business Conduct, and safety practices is required. Responsibilities may change based on business needs.

JAS is committed to innovation and delivering secure, timely services through its global network of subsidiaries, agents, and employees worldwide. We handle cargo from small components to large industrial equipment, utilizing advanced tracking and communication technologies to meet demanding shipping requirements.

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