113 Ofertas de Sunglass Hut en Argentina

Customer Service

Cordoba JAS Worldwide

Publicado hace 2 días

Trabajo visto

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Descripción Del Trabajo

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and other supply chain management services, including consulting, the coordination of purchase orders, and customized management services.

The Customer Service is the primary contact for any customer. The CS is responsible for intercepting shipping orders, keying orders into the system, conducting follow-up to requestors/customers/foreign JAS offices. The CS is responsible for all communication between the various departments within the company and its customers in order to solve and support operational duties, ensuring the growth of volumes and GP and cross-selling initiatives. This position requires a high degree of quantifiable and qualifiable results with regard to accurate, complete, and timely response to internal and external reporting.

ESSENTIAL FUNCTIONS:

  • Processes orders for shipment received from customer or foreign JAS offices.
  • Compiles, sorts, and verifies accuracy of data to be entered.
  • Examines records such as bills of lading and related documents of shipments and informs customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer.
  • Submits into the system total cost for customer, records or files copy of orders received as requested.
  • Drives better overall sales and marketing intelligence/insight into their target assigned.
  • Acquires new traffics import, export, and additionally local services; post landing, customs clearance, and spot business opportunities.
  • Drives new revenue streams through better execution of their marketing & lead generation campaigns and programs into the target assigned.
  • Takes marketing operational costs out of their business, thus driving better marketing ROI. Confers with operations clerk to expedite or trace missing or delayed shipments.
  • Compiles statistics and prepares accuracy data or M&S about their target.
  • Investigates overdue and damaged shipments or shortages in shipments for customers and/or air and ocean carriers.
  • Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.
  • Provides back up support for all accounts included in their target.

QUALIFICATIONS:

  • Computer skills including Microsoft Office suite, Excel, and operational system (C1, forward, etc.).
  • Good written and verbal skills.
  • Detail oriented, able to multitask and meet deadlines.
  • Self-motivated, able to work in a team and independently.
  • Cross-selling capabilities.
  • Customer oriented.
  • Follow-up on pending issues and orders.
  • Able to effectively solve problems.
  • Able to establish priorities and multitask.
  • English advanced.

EDUCATION AND EXPERIENCE:

  • A minimum of 2 (two) years’ experience in operations.

ENVIRONMENT:

100% performed in a climate-controlled internal office environment working under normal office conditions.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and fingers to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Follow the Company HR Policy, the Code of Business Conduct, and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

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Customer Service

Buenos Aires JAS Worldwide, Inc.

Publicado hace 12 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and other supply chain management services, including consulting, the coordination of purchase orders, and customized management services.

The Customer Service (CS) team is the primary contact for customers. CS is responsible for intercepting shipping orders, entering orders into the system, and following up with requestors, customers, and foreign JAS offices. CS facilitates communication between various departments within the company and its customers to resolve issues and support operational duties, aiming to grow volumes, gross profit, and cross-selling initiatives. This position requires delivering high-quality, accurate, and timely responses to internal and external reports.

ESSENTIAL FUNCTIONS:
  • Process orders for shipments received from customers or foreign JAS offices.
  • Verify the accuracy of data to be entered.
  • Examine shipment documents such as bills of lading and inform customers of unit prices, shipping dates, delays, and other relevant information.
  • Enter total costs into the system, record orders, and maintain copies as requested.
  • Enhance sales and marketing insights into assigned targets.
  • Identify new traffic opportunities in import, export, and local services, including customs clearance and spot business.
  • Drive revenue streams through marketing and lead generation campaigns.
  • Reduce operational costs related to marketing to improve ROI.
  • Coordinate with operations to expedite or trace shipments.
  • Compile statistics and prepare accuracy data or metrics about targets.
  • Investigate overdue, damaged, or missing shipments.
  • Handle customer complaints regarding billing or service failures and coordinate investigations.
  • Provide backup support for all accounts within their target.
QUALIFICATIONS:
  • Proficiency in Microsoft Office, Excel, and operational systems (e.g., C1, Forward).
  • Strong written and verbal communication skills.
  • Attention to detail, multitasking, and deadline management.
  • Self-motivated, team player, and independent worker.
  • Cross-selling skills.
  • Customer-oriented mindset.
  • Follow-up skills on pending issues and orders.
  • Problem-solving abilities.
  • Ability to prioritize and multitask.
  • Advanced English skills.
EDUCATION AND EXPERIENCE:
  • Minimum of 2 years’ experience in operations.
ENVIRONMENT:

Work is performed in a climate-controlled office setting. Employees may sit, stand, walk, use hands, reach, talk, hear, and occasionally stoop, kneel, crouch, and lift up to 25 pounds.

ADDITIONAL:

Adherence to HR policies, the Code of Business Conduct, and safety practices is required. Responsibilities may change based on business needs.

JAS is committed to innovation and delivering secure, timely services through its global network of subsidiaries, agents, and employees worldwide. We handle cargo from small components to large industrial equipment, utilizing advanced tracking and communication technologies to meet demanding shipping requirements.

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Customer Service

Buenos Aires JAS Worldwide

Publicado hace 12 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Customer Service is the primary contact for any customer. The CS is responsible for intercepting shipping orders, keying orders into the system, conducting follow-up to requestors/customers/foreign JAS offices. The CS is responsible for all communication between the various departments within the company and its customers in order to solve and support in operational duties, ensuring the growth of volumes and GP and cross-selling initiatives. This position requires a high degree of quantifiable and qualifiable results with regard to accurate, complete and timely response to internal and external reporting.

ESSENTIAL FUNCTIONS:

  1. Processes orders for shipment received from customer or foreign JAS offices.
  2. Compiles, sorts and verifies accuracy of data to be entered.
  3. Examines records such as bills of lading and related documents of shipments and informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer.
  4. Submits into the system total cost for customer, records or files copy of orders received as requested.
  5. Drives better overall sales and marketing intelligence/insight into their target assigned.
  6. Acquires new traffics import, export, and additionally local services; post landing, customs clearance and spot business opportunities.
  7. Drives new revenue streams through better execution of their marketing & lead generation campaigns and programs into the target assigned.
  8. Takes marketing operational costs out of their business, thus, driving better marketing ROI. Confers with operations clerk to expedite or trace missing or delayed shipments.
  9. Compiles statistics and prepares accuracy data or M&S about their target.
  10. Investigates overdue and damaged shipments or shortages in shipments for customers and/or air and ocean carriers.
  11. Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.
  12. Provides backup support for all accounts included in their target.

QUALIFICATIONS:

  1. Computer skills including Microsoft Office suite, Excel and operational system (C1, forward, etc.).
  2. Good written and verbal skills.
  3. Detail-oriented, able to multitask and meet deadlines.
  4. Self-motivated, able to work in a team and independently.
  5. Cross-selling capabilities.
  6. Customer-oriented.
  7. Follow-up on pending issues and orders.
  8. Able to effectively solve problems.
  9. Able to establish priorities and multitask.
  10. English advanced.

EDUCATION AND EXPERIENCE:

  1. A minimum of 2 (two) years’ experience in operations.

ENVIRONMENT:

100% performed in a climate-controlled internal office environment working under normal office conditions.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and fingers to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Follow the Company HR Policy, the Code of Business Conduct and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

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Lo sentimos, este trabajo no está disponible en su región

Customer Service

Puerto Madero, Buenos Aires Connecting America

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Una importante naviera internacional está buscando incorporar a su equipo un Representante de Customer Service. Si sos una persona proactiva, orientada a resultados y con ganas de crecer en una empresa líder en su rubro, ¡queremos conocerte! Tus principales responsabilidades serán: br> Brindar atención y soporte de excelencia a nuestros clientes, tanto de forma telefónica como escrita. < r> Gestionar consultas, reclamos y requerimientos de información de manera eficiente y resolutiva. br> Coordinar y hacer seguimiento de operaciones logísticas. br> Mantener una comunicación fluida con los diferentes departamentos de la compañía a nivel global. equisitos excluyentes:
Experiencia comprobable en posiciones de Customer Service (preferentemente en empresas de logística, transporte o rubros afines). br> Dominio avanzado del idioma inglés (oral y escrito). Se valorará la experiencia en entornos bilingües. Excelente manejo de herramientas informáticas (Paquete Office). br> Habilidad para la resolución de problemas y toma de decisiones. br> Orientación al detalle y capacidad de organización. Se valorará: br> Conocimiento de sistemas de gestión de clientes (CRM) preferentemente SALESFORCE. br> Estudios universitarios o terciarios en Comercio Exterior, Logística, Administración de Empresas o carreras afines. Te ofrecemos:
La oportunidad de formar parte de una compañía global con un excelente ambiente de trabajo. < r> Posibilidades de desarrollo profesional y capacitación constante. br> Atractivo paquete de beneficios. Si estás listo/a para unirte a un equipo dinámico y desafiante, ¡no dudes en postularte!
Lo sentimos, este trabajo no está disponible en su región

Customer Service

Puerto Madero, Buenos Aires Connecting America

Publicado hace 27 días

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Una importante naviera internacional está buscando incorporar a su equipo un Representante de Customer Service. Si sos una persona proactiva, orientada a resultados y con ganas de crecer en una empresa líder en su rubro, ¡queremos conocerte!
br>Tus principales responsabilidades serán: br>Brindar atención y soporte de excelencia a nuestros clientes, tanto de forma telefónica como escrita. < r>Gestionar consultas, reclamos y requerimientos de información de manera eficiente y resolutiva. br>Coordinar y hacer seguimiento de operaciones logísticas. br>Mantener una comunicación fluida con los diferentes departamentos de la compañía a nivel global.
Requisitos excluyentes:
Experiencia comprobable en posiciones de Customer Service (preferentemente en empresas de logística, transporte o rubros afines). br>Dominio avanzado del idioma inglés (oral y escrito). Se valorará la experiencia en entornos bilingües. Excelente manejo de herramientas informáticas (Paquete Office). br>Habilidad para la resolución de problemas y toma de decisiones. br>Orientación al detalle y capacidad de organización. < r>
Se valorará: br>Conocimiento de sistemas de gestión de clientes (CRM) preferentemente SALESFORCE. br>Estudios universitarios o terciarios en Comercio Exterior, Logística, Administración de Empresas o carreras afines. < r>
Te ofrecemos:
La oportunidad de formar parte de una compañía global con un excelente ambiente de trabajo. < r>Posibilidades de desarrollo profesional y capacitación constante. br>Atractivo paquete de beneficios.

Si estás listo/a para unirte a un equipo dinámico y desafiante, ¡no dudes en postularte!
Lo sentimos, este trabajo no está disponible en su región

Customer Service

Fresenius Kabi

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Fresenius Kabi es una compañía internacional de atención médica que se especializa en medicamentos y tecnologías de infusión, transfusión y nutrición clínica que salvan vidas. Nuestros productos y servicios se usan para ayudar a brindar atención a pacientes en estado crítico y con enfermedades crónicas. Nos encontramos en la búsqueda de un Customer Service, preferentemente con experiência comprobable en puestos similares de 2 años. PRINCIPALES RESPONSABILIDADES: Ofrecer una atención de calidad a su plataforma de clientes principalmente a través del canal telefónico/virtual/Presencial. Atender la demanda de los clientes, Identificar y evaluar las necesidades de los mismos para lograr su satisfacción alineada a los objetivos de la compañía. Atender y ser responsable de su Plataforma de clientes, desde el inicio hasta el fin del proceso. Desarrollar vínculos sostenibles y de confianza con los clientes internos y externos. Cumplir los objetivos de ventas de su plataforma de Clientes. Recibir y cargar pedidos. Solicitar la carga de las órdenes de compra en SAP. Informar los vencimientos y saldo de OC a los clientes. Informar pendientes y status de los pedidos a los sectores interesados. Recibir y dar seguimiento a reclamos de clientes. Alta, Modificación y Baja de Clientes en Sistema. Gestión de Precios: Informar a los clientes actualización de precios / Acuerdos y su gestión interna. Gestión de comodatos Llevar un registro de las interacciones con clientes. Carga de Visitas. Horario de trabajo: de lunes a viernes de 8 a 17 hs Lugar de trabajo: CABA

Fresenius Kabi es una compañía internacional de atención médica que se especializa en medicamentos y tecnologías de infusión, transfusión y nutrición clínica que salvan vidas. Nuestros productos y servicios se usan para ayudar a brindar atención a pacientes en estado crítico y con enfermedades crónicas.

**Requisitos**:
Búsqueda orientada a perfiles con fuerte vocación al cliente, ventas, resolución ante consultas de clientes con buena predisposición y compromiso. Preferentemente experiência previa en Customer Service, Servicio al Cliente, Cuentas por Cobrar o Posventa; idealmente desarrollada en industrias farmacéutica, Salud, o afín. Secundario Completo. Muy buen dominio de paquete Office: Especialmente Excel avanzado, Outlook y Word. Habilidades para adaptarse y realizar múltiples tareas en simultaneo, priorizar y gestionar el tiempo de forma eficaz. Excelentes capacidades de comunicación, dicción y ortografía. Capacidad de trabajo en equipo. Actitud Proactiva.

Beneficios

Ingreso dentro de convenio de Sanidad 42/89 21 dias de vacaciones Dia de cumpleaños libre Almuerzo a cargo de la empresa Descuento en la cadena de gimnasios Sportclub
Lo sentimos, este trabajo no está disponible en su región

Customer Service Agent

Buenos Aires Betsson Group

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

As Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina-

The Wow

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

We want you to excel in the following

  • Request, review and store Customer documents in accordance with market regulations.
  • Verify customer documents in accordance with market regulations.
  • Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
  • Analyse and monitor suspicious transactions and accounts and reports according to procedures and adapt a risk based approach to each case analysed.
  • Implementing of regulatory and operational risk control standards as guided by our licensing bodies.
  • Recognise subtle patterns of fraudulent activity and communicate them to the team.
  • Help both Spanish and English speaking customers via e-mail, chat and telephone.
  • Translate promotional texts and/or customer surveys in your local language .
  • Follow company policies and practices regarding player safety, protection and responsible gaming.

What's in it for me?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

You're good at

  • Strong numerical skills, analytical mind with the ability to pay attention to details.
  • Ability to work closely with other departments and is a team player.
  • High level of communication in Spanish and English
  • Ability to learn new technology/systems/applications quickly
  • Ability to work on own initiative, with tight deadlines
  • Balanced between business needs vs legal needs
  • Ability to assess risk and how to mitigate it
  • Willingness to work on shift rotation even on weekends.

Extra Awesome

  • Previous iGaming experience

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

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Acerca de lo último Sunglass hut Empleos en Argentina !

Customer Service Coordinator

Doorstead

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Our Industry

There are 20 million single family residences (SFRs) in the United States, more than 19 million of which are owned by 15.5 million “very small investors,” individuals or families who own one or two units. For these rental property owners, there is little in the way of data or technology to help them understand the market rental rates for their property, find and market to the highest quality prospective tenants, and manage the ongoing maintenance of their rental units with minimal headache. Pain points like these are why more than a third of all SFR owners turn to property managers for help.

Full-service property management for SFRs is a hyper-local and highly fragmented business. And just like the owners, property managers have little in the way of data, tools, and automated processes to enable them to scale and work smartly. Further, there is a misalignment of incentives between traditional property managers and the owners they represent – managers can promise a high rental rate to win the business, but do so without consequence if they secure a lower rate. They pitch fast leasing timeframes but have no skin in the game when vacancies stretch from weeks to months. Missteps on both of these fronts come at a high cost; they often are the difference between a homeowner making or losing money on their rental property each year.

Our Company

Doorstead is here to address these pain points and more which have long been considered “unfixable” by property owners. Doorstead is a full-service, technology-operations driven property manager that supports the two-sided marketplace of owners and tenants. For owners, we eliminate uncertainty by leveraging an upfront pricing model to set list price based on real-time, localized supply and demand. We invested early in building local data sets and machine learning models, leveraging hundreds of variables for a given home to predict market-clearing rents that minimize vacancy,maximize owner cash flow, and align incentives of the owner and property manager.

In 5 years of operations, we’ve booked $60M+ gross rents, indexed rental prices for over 10M properties, and raised ~$8M from the investors who backed Redfin with participation from executives at Opendoor and Uber. Without that winning team, we would not be where we are today.

The Role

The Customer Service Coordinator will provide exceptional support to both external customers and internal team members. This position serves as a critical communication hub, managing inquiries across multiple channels while maintaining our high service standards. Successful candidates will demonstrate exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced property management environment. Compensation is offered at a competitive starting wage ranging from 4.00 to 6.00 USD per hour, commensurate with qualifications and prior experience.

Responsibilities
  • Manage daily operations including ticket and email triaging, inbound and outbound calls, cross-team collaboration, and internal ticketing systems
  • Implement processes, playbooks, and workflows
  • Proactively identify bottlenecks, suggest process improvements, and assist in their implementation
  • Utilize data to resolve high-level customer inquiries and improve overall efficiency
  • Handle cross-team requests and facilitate smooth interdepartmental communication
  • Maintain accurate records of job assignments and team communications
Requirements
  • Minimum of 1-3 years of operations experience in the Customer Service industry
  • Strong analytical skills and ability to execute projects effectively
  • Growth mindset and a passion for continuous improvement
  • Quick learner with the ability to adapt to a fast-paced, rapidly changing environment
  • Impeccable organization, high attention to detail, and time management skills
  • Ability to think critically and contribute to the development of scalable processes
  • Positive attitude, commitment to delivering on commitments, and enjoys working in a close-knit team
  • Strong desire to take ownership, build long-term relationships, and contribute to building a national brand
  • Excellent communication and customer service skills, including proficiency in phone calls, email management, and cross-team collaboration
  • Basic technical troubleshooting skills
  • Ability to work in a fast-paced property management environment with multiple personality types
  • English fluency
  • Must be based in Argentina
  • Please submit your resume in English; resumes submitted in other languages will not be reviewed
Our Values
  • An owner mentality with high empathy and customer obsession
  • An athlete mindset focused on deliberate practice and building momentum
  • A lifelong learner who has an internal compass and believes in radical candor
  • A member of a troupe that believes we’re better together and it is important to be on time, every time
  • A pioneer who fearlessly breaks through challenges and believes in working hard, smart, and being disciplined.
Benefits
  • Flexibility : We believe in a flexible work-life balance and offer the option to work remotely from anywhere with an internet connection.
  • Wellness Leave : International Coordinators will earn eight (8) hours of bonus pay per calendar month to support their ability to take time off for well-being purposes, family-related reasons, sick leave, etc. This wellness bonus will be distributed as four (4) hours of pay included in each of their bi-monthly paychecks, totaling eight (8) hours of bonus pay each calendar month.
  • New Parent Leave : As part of Doorstead's commitment to supporting family formation, we offer ten (10) days of New Parent Bonus for new parent leave. This leave is available to contractors who become parents through adoption or childbirth, providing them with the necessary time off.
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Customer Service Lead

Chubut, Chubut Interbanking

Hoy

Trabajo visto

Toque nuevamente para cerrar

Descripción Del Trabajo

Customer Service Lead

En Interbanking estamos convencidos que trabajar de manera ágil, eficiente y colaborativa es la clave para el éxito. Por eso queremos invitarte a que te sumes a nuestro equipo

Como Interbanker formarás parte de un proceso de constante innovación que nos coloca como líderes de las soluciones digitales financieras.

¿Cuáles serán tus desafíos como Customer Service Lead?

  • Liderar la evolución del área de Atención al Cliente desde un modelo tradicional hacia un enfoque
    omnicanal
    , integrando canales telefónicos, digitales, automatizados y presenciales en una experiencia fluida y memorable para el cliente.
  • Diseñar e implementar estrategias de servicio alineadas con las mejores prácticas de experiencia del cliente.
  • Gestionar y optimizar plataformas tecnológicas (CRM, sistemas de tickets, chatbots, redes sociales, etc.) asegurando su correcta integración y aprovechamiento.
  • Liderar iniciativas de transformación cultural dentro del equipo, generando compromiso y adoptando nuevas formas de trabajo.
  • Optimizar la productividad de un equipo diverso.
  • Medir y gestionar indicadores clave (NPS, CSAT, CES, TMO, TTR, FCR, volumen de contactos, productividad por agente, por canal, etc.).
  • Identificar y ejecutar mejoras en procesos de atención y resolución de consultas, con foco en eficiencia, calidad y experiencia del usuario.
  • Conducir conversaciones difíciles con colaboradores cuando sea necesario, con enfoque constructivo y de desarrollo.
  • Gestionar equipos con
    resistencia al cambio
    , aplicando herramientas de liderazgo, escucha activa y comunicación clara.
  • Trabajar en conjunto con áreas de Producto, Tecnología, Marketing, Comercial y CX para asegurar una atención de calidad en todos los puntos de contacto.
  • Detectar puntos de mejora a partir de dolores del cliente.
  • Generar informes con todas las métricas necesarias para contar con un monitoreo de calidad del área de atención al cliente.

¿Qué buscamos?

Nos encontramos en la búsqueda de un/a
Líder de Servicio al Cliente
con sólida experiencia en
transformación de equipos tradicionales hacia modelos omnicanales
, con enfoque en
mejora de procesos
,
excelencia operativa, gestión por indicadores y con mirada punta a punta de la experiencia del cliente que se contacta para obtener soporte
.

Buscamos una persona con visión estratégica, fuerte orientación al cliente y habilidades de liderazgo para impulsar el cambio cultural y digital dentro de un equipo en evolución.

-Formación universitaria en Administración de Empresas, Ingeniería, Comunicación, Psicología Organizacional o afines.

-Experiencia mínima de 5 años liderando equipos de Servicio al Cliente en entornos con alto volumen de contacto.

-Experiencia en
transformación de call centers tradicionales a modelos omnicanales
.

-Dominio de plataformas omnicanales de atención al cliente.

-Capacidad para liderar con indicadores, analizando resultados y tomando decisiones basadas en datos.

-Habilidades interpersonales para liderar equipos y construir relaciones de confianza.

Es importante que te sientas cómodo trabajando de manera Autónoma, Comprometida y con Visión al cliente.

¿Por qué sumarte a Interbanking?

Salud y bienestar

Obra social premium para vos y tu grupo familiar

Snacks saludables en la oficina

Campaña de Vacunación Antigripal

Iniciativas Wellness Program IBIENESTAR

Licencias Especiales

Días hábiles de vacaciones

Día libre de cumpleaños

Licencia de Nacimiento Extendida (30 días)

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Customer Service Analyst

Buenos Aires DataMap LLC

Ayer

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Descripción Del Trabajo

Customer Service Analyst Location: Buenos Aires, Argentina Company: DataMap Client Work: Your Gateway to a Whole New World

At DataMap, you don’t just take a job — you step into an elite circle of consultants, innovators, and problem-solvers trusted by some of the world’s largest companies, including Google. Through our exclusive partnerships with Microsoft, Coupa, Boomi, SAP, and Oracle, you’ll work on projects and gain certifications that most professionals never have access to.

This is a role where you’ll master enterprise financial and supply chain systems , help transform how billion-dollar organizations operate, and develop expertise that unlocks a lifetime of opportunities. If you’re ready to join a team that operates at the leading edge of business and technology, this is your chance.

Why This Role is Different
  • Access to exclusive certifications available only to our partner network.

  • Direct exposure to enterprise clients, C-level executives, and global operations .

  • Ongoing mentorship to fast-track your career toward solution architect or leadership roles .

  • The ability to earn while you learn — we’ll teach you the skills you don’t yet have.

Role Overview

You’ll collaborate with stakeholders to implement financial and supply chain solutions, focusing on process optimization, system configuration, and technology-enabled transformation. You’ll gain hands-on experience with ERP, procurement, and finance systems while learning from top-tier consultants who’ve delivered hundreds of successful enterprise projects.

Core Responsibilities
  • Lead and participate in business process analysis, capturing current and future state requirements.

  • Configure and optimize enterprise financial and supply chain platforms (ERP, Source-to-Pay, Procurement, P2P, Expense Management).

  • Support integrations and coordinate with development teams on solution architecture.

  • Analyze, test, and refine system configurations to align with client goals.

  • Collaborate with the sales and delivery teams to ensure client success.

  • Stay ahead of market trends by engaging in ongoing training and certification programs.

Nice-to-Have (But We’ll Teach You If You Don’t Have Them Yet)
  • Experience with financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, Microsoft Dynamics, Salesforce, ServiceNow, Coupa).

  • Understanding of procurement, sourcing, finance, or accounting processes (purchase orders, invoices, contracts, journal entries, accounts payable, asset management).

  • Familiarity with agile, scrum, or Kanban methodologies.

If you don’t already have these, we’ll provide the training, mentorship, and exclusive certification pathways to get you there fast.

Competitive Benefits & Perks Why Apply?

Step into a world of exclusive projects, certifications, and enterprise clients.
Gain elite skills that will set you apart for the rest of your career.
Be part of a high-energy, high-growth company where you can define your future.

Apply today — even if you don’t meet every capability listed. We’re looking for ambitious, curious professionals ready to unlock a whole new level in their career.

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