2.054 Ofertas de Customer Service en Argentina

Customer Success and Review Specialist

Lomas De Zamora, Buenos Aires Globant

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Descripción Del Trabajo

Customer Success and Review Specialist

Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We are seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on post-service engagement, this role is key to enhancing our online reputation and building lasting relationships with our customers.

Responsibilities
  • Call Grading and Dispute Resolution: Evaluate customer service calls for quality, providing feedback to improve future interactions. Manage disputes regarding charges for Google Local Service Ads, ensuring fair and satisfactory resolutions.
  • Review Solicitation: Actively solicit reviews from customers upon job completion, with a particular emphasis on Google Local Service Ads. Develop strategies to encourage feedback and share positive experiences.
  • Review Management: Monitor and respond to reviews across various platforms. Craft responses that reflect our brand's commitment to customer satisfaction, addressing concerns and highlighting positive engagements.
  • Customer Liaison: Serve as the primary point of contact for customers post-service. Work closely with our customer service team to resolve any issues, ensuring every customer is satisfied with the resolution.
  • Success Story Promotion: Share compelling customer success stories and testimonials across our marketing channels. Highlight positive experiences to enhance our brand reputation and attract new customers.
Requirements
  • Proven experience in customer service, marketing, or a related field.
  • Strong communication and interpersonal skills, with the ability to effectively address customer concerns and promote positive interactions.
  • Experience in online review management and response strategies.
  • Ability to work collaboratively within a team and across departments to resolve customer issues.
  • Creative and strategic thinking, with the capacity to develop innovative approaches to soliciting and managing reviews.
  • Bachelor's degree in Marketing, Communications, or related field is preferred.
Benefits
  • Competitive salary.
  • Opportunity for growth in a dynamic and expanding company.
  • Flexible remote work environment.

Pay: From 17,000.00 per month

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Customer Service Representative

$80640 - $86400 Y Digital Executive

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Descripción Del Trabajo

We are hiring a
Customer Service Representative
to join an established vegan CPG and eCommerce brand with multiple restaurant locations. The majority of our business is online, and we pride ourselves on delivering exceptional customer experiences to a wide range of health-conscious consumers. This role is focused on responding to customer inquiries via email, chat, and our ticketing system, while ensuring every interaction is handled with accuracy, empathy, and speed. You'll use a mix of prewritten responses and critical thinking to resolve issues, escalate unique cases, and support seamless order management. The right candidate is detail-oriented, a clear and personable communicator, and comfortable supporting a high-volume eCommerce brand. You'll process refunds and reorders in Shopify, handle questions about ingredients, shipping, and product details, and summarize your work daily for the team.
Part-time. Fully remote. Must be ENGLISH-SPEAKING.

Hours: 20 hours a week. Preferably available after 2pm CST onward, however, we do have some flexibility for the right candidate.

Pay: $700/mo

Key Responsibilities:

  • Respond to customer questions across chat, email, and tickets using the Gorgias helpdesk platform.
  • Handle common inquiries including order status, shipping timelines, refunds/reorders, and product/ingredient details (including allergens).
  • Use prewritten responses while adapting tone for more personalized or unique requests.
  • Escalate complex or unusual cases to the appropriate team members with proper context.
  • Process refunds, replacements, and order adjustments within Shopify.
  • Monitor daily ticket volume to ensure all inquiries are addressed promptly.
  • Provide a daily summary of resolved and escalated cases for leadership review.
  • Maintain consistent, professional, and approachable communication across all customer touchpoints.
  • Coordinate with other customer service team members to provide seamless coverage during assigned hours.

Key Qualifications:

  • 2+ years of customer service experience, ideally in eCommerce, retail, or CPG.
  • Strong written English, with the ability to communicate clearly and informally with customers.
  • Detail-oriented and capable of using judgment when a response needs to go beyond a script.
  • Familiarity with helpdesk platforms (Gorgias preferred) and Shopify order management.
  • Strong organizational skills; able to track issues and report on daily activity.
  • Must own and be able to use a working computer with high-speed internet.
  • Must be ENGLISH-SPEAKING.

Nice to Have:

  • Familiarity with the vegan, plant-based, or wellness community.
  • Prior experience with multi-channel customer service (eCommerce + retail/restaurant).
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Customer Service Representative

Buenos Aires, Buenos Aires $300000 - $450000 Y Flexways

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Descripción Del Trabajo

Importante empresa de alquiler de autos a nivel mundial está en la búsqueda de incorporar una persona para su área de Contact Center.

HORARIO DE TRABAJO: 14 A 22 HS / LUGAR DE TRABAJO: VICENTE LOPEZ.


• Day off: sábado o domingo (jornada 6 x 1).


• Modalidad: híbrida según objetivos.

DETALLES:

Las personas que ocupan este puesto, son las responsables, de asesorar a posibles clientes y clientes de cartera de cualquier lugar del mundo que se contactan con nuestra empresa a través de cualquiera de los canales de comunicación que poseemos (Atención Telefónica, consultas Web, Mail, WhatsApp, RRSS, etc.)

Sus principales tareas serán:

a) Realizar las reservas de manera online, el cobro, y el seguimiento de las mismas.

b) Dar soporte a los clientes y gestionar las acciones necesarias, tanto con el pasajero, como con las oficinas afiliadas, para asistirlos en cualquier situación de soporte que sea necesaria.

c) Realizar las campañas de calidad que permitan conocer la experiencia de nuestros clientes.

Se requiere:

1) Manejo de PC y principales programas de Microsoft Office. Se valora experiencia en CRM.

2) Excelente dicción y comunicación (excluyente).

3) Capacidad de trabajo en equipo y dinámica.

4) Disponibilidad inmediata.

5) inglés conversacional: Nivel B2 en adelante. EXCUYENTE.

La posición es efectiva con excelente perspectiva de crecimiento profesional en la estructura de una compañía que está en constante expansión y tiene como objetivo posicionarse en el primer plano a nivel mundial.

Esperamos tu postulación

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Customer Service Representative

Mar del Plata, Buenos Aires $900000 - $1200000 Y Chevron

Hoy

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Descripción Del Trabajo

Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.

Chevron is accepting online applications for the position through
08/01/2025
at
11:59 p.m.
The Customer Service group, located in Buenos Aires as part of a global group with offices in Ames, Manila, and other, provides support to Unbranded fuels operations by managing all Customer Service activities such as ordering, billing, pricing, and master data, as well as communications with third parties and other internal stakeholders.

Responsibilities for the positions may include but are not limited to:

  • Supporting order-to-cash process activities such as ordering, billing, pricing, and master data management for Chevron's North America customers. This involves analyzing, investigating, and resolving master data, pricing, or billing inquiries in coordination with support groups to determine resolutions.
  • Administering contracts and agreements: generating, interpreting, and reviewing all contracts and Standard Deals agreements for the North America. This involves coordination and collaboration with business partners such as Legal, IT, Credit, Compliance, and the Sales Team. Ensuring that contracts are signed and executed by all parties involved.
  • Consistently looks for opportunities to streamline processes and enhance efficiency whenever possible.
  • Ensure internal controls, compliance, and reports: making sure that all contracts, agreements, and processes are consistently aligned with corporate and SOX guidelines, and that master data is set up and updated by reviewing the necessary reports.

Required Qualifications

  • Bachelor's Degree holder or student in a business administration-related field
  • Advanced in oral and written English communication
  • Analytical and problem-solving skills
  • Can multi-task and work independently
  • Must be a good team player
  • Working and communicate with people of diverse cultural backgrounds

Preferred Qualifications

  • Experience using JDEdwards
  • Experience working in Shared Service Centers or similar.
  • Daily use of English at current job

Relocation Options:
Relocation is not offered for this role. Only local candidates will be considered.

International Considerations
Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position

Chevron participates in E-Verify in certain locations as required by law.

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Customer Service Representative

Mar del Plata, Buenos Aires $250000 - $450000 Y Rebag

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Descripción Del Trabajo

Company

Rebag, the ultimate destination for buying and selling the most coveted designer handbags, accessories, shoes and apparel, is an e-commerce company reimagining the role of luxury in the second-hand market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company's Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

The Role's Core Values

The primary function of this position is to handle all customer service inquiries for our quickly growing business. We are seeking an energetic and reliable candidate to provide support to new and existing customers while maintaining a high level of excellent service. This is role will work cross-functionally with many facets of the organization and partner closely with different teams to drive the business of and other platforms.

How We Measure Results

  • Answer all incoming customer service phone calls and emails in a timely manner
  • Live chat with customers as requests come in
  • Build relationships and engage with customers
  • Identify customers' needs – this includes but is not limited to clarifying customer information, order information, research & investigate customer issues and provide solutions/alternatives.
  • Act as a liaison between headquarters and different retail departments.

What We Expect You to Bring To The Table

  • At least 1 year of previous customer service experience in a rapidly changing environment - retail or eCommerce environment is ideal
  • Process-oriented and high attention to detail, with a strong ability to prioritize tasks.
  • Perfect English in both verbal and written communications
  • Previous experience handling customers in English
  • Manage large amounts of incoming phone calls
  • Strong communication skills with the ability to problem-solve under pressure.
  • Startup minded, positive, and a hands-on attitude.
  • Ability to multi-task in a fast-paced entrepreneurial environment.
  • Experience in Google Suite, Zendesk and Shopify are a plus

What To Expect From Handbag Heaven

  • A team that believes in the mission and works hard to make the impossible possible
  • Individuals who generate ideas to evolve the business.
  • An environment that strives in working efficient and respects your off-time to recharge for the next day.
  • Exponential amount of growth in the future

Your resume must be English, otherwise it won't be considered.

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Customer Service Representative

Buenos Aires $30000 - $50000 Y OfficeTwo

Hoy

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Descripción Del Trabajo

Customer Experience/Service Representative

Hybrid – Buenos Aires City | Full-time | Salary in USD

The Role

We're looking for
2 Customer Experience/Service Representatives

. This entry-level role is perfect for someone passionate about customer service and eager to grow in a fast-paced, dynamic environment.

What You'll Do

  • Provide top-notch customer service through phone, email, and CRM.
  • Schedule and route appointments, with a strong understanding of the
    greater Seattle area

.
- Utilize
Buildertrend, Talkdesk, and Microsoft Office

to manage and track customer interactions.
- Adapt to a fast-paced, evolving workplace with professionalism and efficiency.

Work Schedules

This is a
full-time position (40 hours per week)

. Each representative will have a fixed schedule:

CSR 1

  • Mon: 9:00 AM – 7:00 PM (10 hrs)
  • Tues: 9:00 AM – 7:00 PM (10 hrs)
  • Wed: 9:00 AM – 7:00 PM (10 hrs)
  • Sun: 9:00 AM – 7:00 PM (10 hrs)
  • Thurs/Fri/Sat: Off

CSR 2

  • Wed: 9:00 AM – 7:00 PM (10 hrs)
  • Thurs: 9:00 AM – 7:00 PM (10 hrs)
  • Fri: 9:00 AM – 7:00 PM (10 hrs)
  • Sat: 9:00 AM – 7:00 PM (10 hrs)
  • Mon/Tues/Sun: Off

What We're Looking For

Must-haves:

  • Strong customer service skills.
  • Experience with scheduling and routing in the Seattle area.
  • Proficiency in
    Buildertrend, Talkdesk, and Microsoft Office

.
- Access to a
Windows computer

.

Nice-to-have:

  • Experience in Customer Service
  • Ability to thrive in a high-volume, changing environment.

What We Offer

  • Salary in USD
  • Full-time schedule:
    8 hours/day, 5 days a week

.
- 10 days PTO per year

.
- Standard U.S. holidays + 1 flexible holiday

.
- Hybrid work environment.

How to Apply

If you're ready to bring your customer service skills to a team that values excellence and growth, apply today

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Customer Service Representative

$70000 - $120000 Y Virtustant

Hoy

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Descripción Del Trabajo

Customer Service Representative

About the Company

Our client, Doctor Aromas, is a fragrance company with retail and e-commerce business units. They offer a wide range of products, including scenting systems and essential fragrance solutions, serving both B2B and direct-to-consumer markets.

Job Description

We are seeking a Customer Service Representative (CSR) to join the client's e-commerce team. This is a full-time, remote role that requires a dynamic and people-oriented professional who can engage with customers across multiple channels, resolve inquiries, and ensure excellent customer satisfaction.

Responsibilities

  • Respond to customer inquiries via chat, email, and phone
  • Assist customers with product information and order processing
  • Maintain accurate records of customer interactions in the CRM system
  • Collaborate with the team to optimize customer satisfaction and resolve issues
  • Learn and utilize e-commerce platforms and applications effectively

Required Experience

  • Some experience as a Customer Service Representative, preferably in e-commerce
  • Proficiency in English (C1, C2, or Native) and Spanish
  • Familiarity with Shopify and CRM tools is a plus

Preferred Skills

  • Strong computer literacy and quick learning ability
  • Knowledge of e-commerce platforms and customer management systems
  • Excellent communication skills and customer-oriented approach

Personality

  • Friendly and approachable demeanor
  • Energetic and proactive in problem-solving
  • Adaptable and eager to learn new tools and systems

Software & Tools

  • Shopify
  • Gorgias CRM
  • Other e-commerce applications as needed

English Level

C1, C2, or Native

Schedule

Monday to Friday, 8:30 AM – 5:00 PM EST

Location

100% Remote

Salary & Benefits

  • Payment in USD or local currency (candidate's choice)
  • Additional policies and benefits to be confirmed
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Customer Service Representative

Chubut, Chubut Assurant

Publicado hace 10 días

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Descripción Del Trabajo

Overview

Billing and Client Support Specialist – Shipsurance

What We Do
We offer shipping insurance coverage (inland marine) for packages shipped through the major carriers with discounted rates. We serve large partners to small businesses and everything in between.

What We Are Looking For
We are looking for a client support specialist that can assist our billing department in the monthly cycle. This position is for an organized individual that is a self-starter and takes initiative. You will have direct contact with clients daily and need to feel comfortable on the phone. You will learn the entire billing process from start (account reporting) to finish (accounts receivable) and handle 200-300 accounts monthly, potentially more once you become proficient.

Primary Responsibilities
  • Create monthly invoices for non-partners and meet monthly deadlines.
  • Review of the day’s invoices for accuracy.
  • Assist in uploading client data. Utilize available software, excel data type and tutorials to troubleshoot errors.
  • Assist in unclaimed property contact using our ticketing software and by phone.
  • Answer billing and customer service inquiries by phone, ticketing system, and chat software.
  • Make monthly report reminder calls to clients with missing reports.
  • Enter and accept credit card and ACH payments.
  • Attend monthly billing meetings.
  • Assist in the A/R process by contacting clients by phone, email, and mail.
  • Take claim department inquiries regarding billing.
  • May require cross-over customer service in other departments during peak season. (Nov – Feb)
Requirements
  • Customer Service Experience
  • Proficient in Microsoft applications (Excel and Outlook)
  • QuickBooks Experience
  • Excellent oral and written communication skills
  • Ability to multi-task
  • Ability to work independently and on a team
  • Ability to problem-solve and think critically

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website:

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Customer Service Representative

Buenos Aires Assurant

Publicado hace 12 días

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Descripción Del Trabajo

Overview

Billing and Client Support Specialist – Shipsurance

We offer shipping insurance coverage (inland marine) for packages shipped through the major carriers with discounted rates. We serve large partners to small businesses and everything in between.

Responsibilities
  • Create monthly invoices for non-partners and meet monthly deadlines.
  • Review the day’s invoices for accuracy.
  • Assist in uploading client data. Utilize available software, Excel data types, and tutorials to troubleshoot errors.
  • Assist in unclaimed property contact using our ticketing software and by phone.
  • Answer billing and customer service inquiries by phone, ticketing system, and chat software.
  • Make monthly report reminder calls to clients with missing reports.
  • Enter and accept credit card and ACH payments.
  • Attend monthly billing meetings.
  • Assist in the accounts receivable (A/R) process by contacting clients by phone, email, and mail.
  • Take claim department inquiries regarding billing.
  • May require cross-over customer service in other departments during peak season (Nov – Feb).
Requirements
  • Customer Service Experience
  • Proficient in Microsoft applications (Excel and Outlook)
  • QuickBooks Experience
  • Excellent oral and written communication skills
  • Ability to multi-task
  • Ability to work independently and on a team
  • Ability to problem-solve and think critically

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website:

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Customer Service Representative

Buenos Aires ZIM Integrated Shipping Services Ltd.

Publicado hace 17 días

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Descripción Del Trabajo

Join to apply for the Customer Service Representative role at ZIM Integrated Shipping Services .

We are looking for a Customer Service Representative who will be responsible for:

Customer Service
  • Track and trace
  • ETA/cut off confirmation
  • e-COM queries
  • Resending documents (A/N, draft, invoice, others)
  • Customer notifications
  • Identifying clients’ claims and disappointments as opportunities for improvement
  • Handling internal queries promptly to avoid delays in client responses
Bookings
  • Create, amend, and cancel bookings
  • Update main BL according to schedule
  • Handle business errors
  • Monitor daily booking requests and confirmations within SLA (2 hours)
  • Monitor Hive system and escalate issues affecting bookings confirmation
  • Maintain close contact with clients regarding booking confirmations dependent on allocation/equipment
  • Handle booking/SI survey recovery
External Interfaces
  • Coordinate booking lists with terminals
  • Coordinate loading restrictions with Cargo Flow Manager/Sales Manager
  • Identify new client requests to understand needs and offer personalized service as part of retention policy
Internal Interfaces
  • Communicate with Documentation Team, Financial Dept, Sales, Operations, and Equipment departments before responding to clients
  • Propose solutions to problems and bottlenecks based on clients’ specific needs
  • Participate in regular coordination meetings with relevant departments
  • Monitor Auto Freight to prevent MC and delays in collection process
Requirements
  • Academic background in Foreign Trade
  • Experience in a global company or shipping industry (preferred)
  • Proficient in MS Office, especially Excel
  • Excellent command of English (speaking, reading, writing)
Additional Details
  • Employment type: Full-time
  • Job function: Other
  • Industries: Transportation, Logistics, Supply Chain, and Storage

This job posting is active. Get notified about new Customer Service Representative jobs in Greater Buenos Aires .

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Remote Customer Service Representative

Rosario, Santa Fe Financecolombia

Hoy

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Descripción Del Trabajo

Work from Home Survey Taker (Side Gig)

We are looking for motivated individuals to participate in paid research across the country and local areas. Join this Work from Home Argentina Market Research Panel today.

You can participate in paid research either in person or online. This is a great opportunity to earn extra income from home as a data entry clerk.

Compensation:

Earn money by completing surveys from home. Payment options include PayPal, checks, and virtual gift cards. Opportunities to earn rewards are available.

Responsibilities:

  • Participate in work-from-home surveys and studies by following written and oral instructions.
  • Join research focus groups.
  • Receive complete written studies from each panel.
  • If products or services are provided, you must use them.

Requirements:

  • Have a working camera on your smartphone or a webcam on your desktop/laptop.
  • Reliable internet connection is essential.
  • Interest in participating in relevant topics.
  • Ability to understand and follow instructions.

Job Benefits:

  • Participate in online and in-person discussions.
  • No commute if working remotely.
  • No minimum hours; flexible work from home opportunity.
  • Receive free samples for feedback.
  • Participate in product testing and preview new products.
  • Part-time, flexible remote work.

Additional Information:

This opportunity is suitable for those seeking part-time, short-term work from home. No prior experience is necessary. Please note, this is an extra income opportunity and not a full-time position.

Application:

If you are self-motivated, comfortable working independently, and interested in tasks like email customer service, data entry, or product reviews, we want to hear from you.

Data entry agents come from diverse backgrounds including data entry, telemarketing, customer service, sales, clerical work, and more.

Apply here:

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