Explora las oportunidades laborales en el dinámico sector de los centros de llamadas en Argentina. Este campo ofrece una variedad de puestos, desde 2.150 Ofertas de Call Center en Argentina
Asesores de Ventas Telefónicas - Bs As
Puerto Madero, Buenos Aires
VN Global BPO S.A.
Trabajo visto
Descripción Del Trabajo
Buscamos asesores para cubrir puestos de venta telefonica
Requerimos perfiles con amplia autonomía, orientación a los resultados y objetivos y flexibilidad.
Disponibilidad horaria en la franja de 8 a 21 Hs.
Trabajo presencial, jornadas de 30 hs semanales
Secundario completo, sin adeudar materias
Se valorará experiência en ventas por objetivo
**BENEFICIOS**:
Incorporación Inmediata
Trabajo Part-Time
Muy buen clima laboral
Capacitación Permanente y Planes de Carrera.
Si te gustan los desafíos y quieres crecer laboralmente ¡Ésta es tu OPORTUNIDAD!
¡Sumate a nuestro equipo!
Requerimos perfiles con amplia autonomía, orientación a los resultados y objetivos y flexibilidad.
Disponibilidad horaria en la franja de 8 a 21 Hs.
Trabajo presencial, jornadas de 30 hs semanales
Secundario completo, sin adeudar materias
Se valorará experiência en ventas por objetivo
**BENEFICIOS**:
Incorporación Inmediata
Trabajo Part-Time
Muy buen clima laboral
Capacitación Permanente y Planes de Carrera.
Si te gustan los desafíos y quieres crecer laboralmente ¡Ésta es tu OPORTUNIDAD!
¡Sumate a nuestro equipo!
Lo sentimos, este trabajo no está disponible en su región
Trabajo ya no disponible
Este puesto ya no está publicado en WhatJobs. Es posible que el empleador esté revisando solicitudes, haya cubierto el puesto o haya eliminado la publicación.
Sin embargo, tenemos trabajos similares disponibles para usted a continuación.
Call Center Agent
Chajarí, Entre Ros
Ottomatik.io
Publicado hace 7 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
0
Call Center Agent
Santa Fe, Santa Fe
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
1
Call Center Agent
Tandil, Buenos Aires
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
2
Call Center Agent
Concordia, Entre Ros
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
3
Call Center Agent
Tigre, Buenos Aires
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
4
Call Center Agent
Rosario, Santa Fe
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
5
Call Center Agent
Neuquén
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
Sé el primero en saberlo
Acerca de lo último Call center Empleos en Argentina !
6
Call Center Agent
Buenos Aires, Buenos Aires
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
7
Call Center Agent
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
8
Call Center Agent
Buenos Aires, Buenos Aires
Ottomatik.io
Publicado hace 12 días
Trabajo visto
Descripción Del Trabajo
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
Lo sentimos, este trabajo no está disponible en su región
9